Does a publisher/author's interaction here influence your purchases?

Does a publisher/author's actions here influence your purchases?


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Ranger REG said:
Here's a few questions I've been meaning to ask:

If you come across a disappointing product, would you go out of your way to question the author of said product why they make such it so disappointing? Do you go out of your way to relay your criticism to the author personally? Do you dare to question the author's competency in his skill?

Would and have. Letters by Ronin Arts disappointed me fairly badly, (doubly so, because it was the first Ronin Arts product to do so). I mentioned it on these boards I believe, Phil replied that he will be revising it, but I am beginning to doubt it I am afraid - it has been a few months now.

The Auld Grump
 

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philreed said:
I don't know if others agree with me but I have seen some products that should have performed better in the distribution channel than they did. Denizens of Avadnu, as an example that's fresh in my mind, should have done much better -- and if it had actually made it to stores in any serious numbers I believe that it would have.

I apologize for the length of this. Obviously my opinion on this matter is going to be a bit slanted, but looking at this from an objective standpoint, we tried to bite off way more then we could handle with Denizens of Avadnu. We made all of the right design decisions, but business decisions weren't the best. We've gotten a lot of good reviews and acclaim and I was floored by our selections in Monte's Years Best, but going the route that we did by putting all of our eggs in one basket definitely hurt us. That and the fact that we haven't had much follow up didn't help. If I had the choice again, I would go back and release smaller products first to build up some more hype then drop the big book.

There is one tidbit to this story that I have never really publicized and I'll share that with everyone as a lot of people still ask me why a shift to PDF as opposed to print. When we had attended the GAMA Trade Show in Vegas, buzz for our company and our book was huge with a lot of retailer pre-orders, but this was also the same convention that Wizards had announced 3.5. We had the book at the printer and received 5 advance copies for the show. The show ended, and we were at a quandry and didn't know how to proceed. Do we release the book for the old edition or wait for 3.5?

We waited for 3.5 and it killed us. Here's why. Orders through the distributors for a book that was designed for 3.0 were over 1,600. I was told that they were huge numbers for a new publisher and we were estatic. Talking with our fulfillment representative he agreed that we should update the book so its the first of its kind for 3.5. We did that and it made sense. The problem was our pre-orders through distribution dropped by over 1,000. Why distributors would drop pre-orders that much when we redid 50% of the art and added a ton of new rules and content baffles me to this day. We went from bringing in 14K in profit to being 6K in debt which obviously put a huge dampener on our operations from which we've never really recovered. At this point we have the book on sale on our website for only $20 and with all of our reviews and acclaim we still haven't moved 1,000 copies yet.

I really love the RPG industry and we have a lot of products very near completion. But it does become a matter of do I really want to risk doing this and where does one draw the line? We're going to stick it through and move more aggressively forward with PDF products, and that will determine the future of our company. Don't get me wrong, I don't believe the Inner Circle's situation is indicative of the health of the RPG industry. I'm sure if our product was released by a larger and known publisher, we would be working on Violet Dawn 2nd Edition by now, but some things one can't control. Maybe its just that I suck at marketing? I dunno. I've pondered this for a long time and I know we could have handled ourselves a lot better from a business perspective. If we would have went with a smaller product at first, our situation would have been avoided. I still shoulder the blame for all of this, but you can't turn back time. If someone has a timetravel device, we so need to talk! ;)
 

BryonD said:
But there are always exceptions. A single great book not doing well doesn't answer for the market as a whole. And in this specific case I think it is even less meaningful. As you said, it didn't make it out in "serious numbers". I certainly didn't see it. So it is hard to say that it's performance is reflective of anything other than accessibility.
On top of that, a great product by a small company that most people have never heard of is just going to be behind the 8 ball. It can seed the company's reputation for future products. But without a pre-established customer base, there is a lot that just comes down to luck.

Well said. I agree 110%.
 

hellbender said:
You know, I wouldn't really call it theft. If you were the last one to sign and holding the others up, what choice does the publisher have? Would you really hold up paying everyone else for a holdout if you were in the other person's shoes?

I wouldn't steal to pay someone else, no. I'd suck it up and pay out of pocket before stealing. Stealing is immoral.

This really amazes me. Someone who apparently styles themselves a freelancer is actually defending selling someone's work without asking them or paying them.

Perhaps I should use one of your pictures in a book. I won't tell you where or when, but i really need to sell this so I can pay somebody you don't know. Also, just for fun, I'll be like Neal and not make any attempt to contact you. You'll have to email me repeatedly over the course of the year with increasing agitation -- assuming you find out where I've stashed your art, that is.

Obviously, you wouldn't mind, right?

Doing art and illustration, waiting for payment is all part of the joy of freelancing and nothing new. Some big companies take a looooong time to pay. The product is out, the money is coming in, and you are sitting around waiting for a check.

If you didn't sign the contract, but didn't submit your final work (what would be the same as a preliminary sketch in illustration) then you are still technically in the negotiation stage.

Yes. That means that the work does not belong to the publisher. It belongs to the creator. The work belonged to me until I settled. I would like you to read that sentence, and then ask yourself what it means when somebody takes what belongs to you and not them and sells it for a profit.

In fact, it still belongs to me. I have shown considerable restraint in not simply providing the offending book for free, since I retain all rights, or by getting it removed from RPGNow.

You keep assuming that Neal Levin had the right to do what he did. He did not.

The product going to print is a necessity of the publisher to meet a deadline, satisfy customers and stay in business, and I seriously doubt it was done to wrong you in particular.

It doesn't matter whether it was done out of rank incompetence or a desire to decieve. Frankly, given that Neal did not admit that he could not pay me for several months, and that it took a previous public airing of grievance to get him to pay even a token fee (which he was late in doing, by the way), I have a feeling it was incompetence followed by deception. I cannot be sure.

Part of being professional is knowing and accepting that no matter what, you are part of a team. Everyone depends on others and all work must be done with a clear plan that everyone sticks to.

Given that Neal's justification was that I was the only one who had actually turned in material promptly, this is especially hilarious.

Don't get me wrong, I do understand the importance of a contract and it being signed,

No, you do not. This is not an insult. I mean that you literally do not appear to understand how the creator retains all rights to a work until he specifically authorized another person to use it. This means that without a contract, it is *against the law* for the publisher to do anything with the work.

but I don't fault the publisher in this case if you also hadn't turned in your final work, but he had to go to print.

No. What he had to do was notify me that he wished to publish and admit that he could not afford to pay me, in which case I would have settled for a reasonable sum or I would have made it clear that I wasn't interested. The choice was entirely mine. You keep speaking as if I was Neal's employee. Companies are our clients, not our employers. We provide a service for them. They pay for it.

I haven't worked with this publisher, but calling him a thief seems quite extreme and not a good way to get other publishers to look at your work.

For reasons that include liability I must correct you and say that I am not definitively claimning Neal Levin is a thief. I am claiming that had I not wrung some money out of him out of the principle of the thing after a year of nagging, that without paying me, he most certainly would be a thief. I leave what he was in the period where he sold my work without paying me or even telling me my product was being sold to your imagination.

Don't burn bridges, shake hands, learn from the experience and move on. Don't point fingers, every time you do, four are pointing back at you.

Instead of vague, homspun prose, I go by things like: Don't lie, cheat or steal. I had no idea that this was so controversial.
 

eyebeams said:
Instead of vague, homspun prose, I go by things like: Don't lie, cheat or steal. I had no idea that this was so controversial.

This is the Internet. Real-world logic/morality/reality no longer applies. :)
 

TheAuldGrump said:
Would and have. Letters by Ronin Arts disappointed me fairly badly, (doubly so, because it was the first Ronin Arts product to do so). I mentioned it on these boards I believe, Phil replied that he will be revising it, but I am beginning to doubt it I am afraid - it has been a few months now.

I am. It's just progressing very slowly. Sorry.
 

JVisgaitis said:
Don't get me wrong, I don't believe the Inner Circle's situation is indicative of the health of the RPG industry.

If only other publishers would be as open about their sales (thank you!) I think you'd discover that you're sales situation are actually the norm and not at all unusual.

I speak with many publishers, of all sizes, and I keep hearing the same thing: Sales are worse than ever.
 

eyebeams said:
This really amazes me. Someone who apparently styles themselves a freelancer is actually defending selling someone's work without asking them or paying them.

Perhaps I should use one of your pictures in a book. I won't tell you where or when, but i really need to sell this so I can pay somebody you don't know. Also, just for fun, I'll be like Neal and not make any attempt to contact you. You'll have to email me repeatedly over the course of the year with increasing agitation -- assuming you find out where I've stashed your art, that is.


For starters, I have a 22 page pdf contract for doing any art for someone else. The relevant parts of the pdf are used to tailor make each contract for each client. This is used before any preliminary work to establish rights, payment and stipulations. This includes such possibilites as kill fees and reproductions for various uses. I begin each job by defending myself, that way, if anything goes wrong, I have nobody to blame except myself.

Most people steal art on the internet to use for various purposes without a second thought, even other artists. Much moreso than writing, and to be honest, I have had my work stolen and used online by others and after a while, it is just a hazard of the internet. Would it be nice to be paid? Sure, but it doesn't always work that way. My point is this: things will go wrong, this is inevitable, you can beat the dead horse or you can pick yourself up and keep going.
 

Jonny Nexus said:
This is the Internet. Real-world logic/morality/reality no longer applies. :)


I think you mean to say: This is the Real World of today. Real-world of yesterday logic/morality/reality no longer applies.

As a freelancer I don't like to see anyone else not get paid, I don't think that eyebeams did anything wrong or should not deserve payment, yet I also see that a publisher has to make product to print to pay the bills, it just seems like a bad situation, not bad people. However, things happen, and yet, somehow, life must go on. If there is a bad experience you just have to learn from it and move forward. Kicking around the past hardly ever pays the bills of tomorrow. The world is changing fast and lines are becoming more blurred. I don't agree with it, I like the cut and dry world, but this is not the case anymore. There is little anyone can do, whether you are a rockstar or a store clerk, except cover your hide and protect yourself. When something goes south the experience at least teaches a lesson. Sure, that isn't comforting, but not every aspect of life is.
 

philreed said:
I speak with many publishers, of all sizes, and I keep hearing the same thing: Sales are worse than ever.

I'll take your word for it, but as a publisher with one print product I didn't think there was any relation to the rest of the industry. I really have no metrics to go by.

Is it just me, or is this thread like all over the place?
 

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