For those having problems with their D&D Insider Account

[Greg K]

Cookies... Bad for your waistline.. and your gaming habit...

Lol. It's a cookie conspiracy.

It began with the culinary arts department at the college where I work baking fresh cookies everyday. I am addicted to both the white chocloate macademia and the oatmeal raisin cookies. Unfortunately, the habit is wreaking havoc with my workout results.

Now, WOTC has joined against me.

 

[Paradox]

Of course, if you're still having problems, contact customer service.

http://wizards.custhelp.com/

 

[XCorvis]

YES! Thanks XCorvis. Clearing the cookies worked. I can now access Dragon.

Good to hear. Hopefully that will work for other folks having problems too.

 

[Greg K]

Of course, if you're still having problems, contact customer service.

http://wizards.custhelp.com/

I originally did and they were no real help. The customer service rep with whom I spoke told me that tech support for Gleemax is actually handled by someone else and the best WOTC customer support could do is walk me through setting up a help account for me to send a help email. That was annoying as calling WOTC or emailing customer support were two of the options given for dealing with problems logging into DND Insider.