A relatively fast response;
This sounds a lot like "we can't figure it out, so here you go" and I have my doubts that anyone is even working on it, but the gesture certainly is appreciated.WotC Customer Support said:Hello,
We have granted the account tied to Login ID NemesisDestiny access to the D&D Insider for a full year as a courtesy for the issues you've experienced attempting to get back into your account. You should now be able to access the tools without further issues. Thank you for your patience and understanding while we worked to get this resolved.
We’ll be glad to help you further if you have any other questions or concerns!