4E Get WotC 4e's Online Character Builder to work or get a sub

Nemesis Destiny

Adventurer
A relatively fast response;

WotC Customer Support said:
Hello,

We have granted the account tied to Login ID NemesisDestiny access to the D&D Insider for a full year as a courtesy for the issues you've experienced attempting to get back into your account. You should now be able to access the tools without further issues. Thank you for your patience and understanding while we worked to get this resolved.

We’ll be glad to help you further if you have any other questions or concerns!
This sounds a lot like "we can't figure it out, so here you go" and I have my doubts that anyone is even working on it, but the gesture certainly is appreciated.
 

MwaO

Explorer
Looks like subscription payment might be working again. Chrome browser was the one used to pay, but presumably others work as well.
 

Nemesis Destiny

Adventurer
Good to know!

I asked custserv if they could add my CC to my account to auto-renew my manually-granted sub, and they said 'no' and that they hoped any issues would be sorted before I needed to worry about it coming up for renewal.
 
Good to know!

I asked custserv if they could add my CC to my account to auto-renew my manually-granted sub, and they said 'no' and that they hoped any issues would be sorted before I needed to worry about it coming up for renewal.
Just seeing your posts now. They did exactly the same for me. Hopefully it'll be up when we need to renew...
 

MwaO

Explorer
Both compendium & character builder appear to be down. 1st post has the submit problem link as always...
 

MwaO

Explorer
I tried downloading the new version of Seamonkey browser, and at least on the mac, it appears to be having some issues with Silverlight.

If you're just coming here for the first time, at least for the moment, I recommend downloading the older version:
 

MwaO

Explorer
Bigger question: MacOS Catalina no longer supports Silverlight at all, because Silverlight is 32 bit only. Is there a workaround?
It appears to be stick with Mojave in some way:
Don't upgrade to Catalina
Use a Virtual Machine to run Mojave in Catalina. This is about the cost of a year's subscription, so not sure how great it is.
 

Advertisement

Top