Green Ronin Store experiences?

[Voadam]

Anybody bought things from the Green Ronin Store site? From their recent blowout sale? What's been your experiences there?

I bought from them for the first time in early November with their d20 store sale.

They say right on the site not to expect things in a hurry as they are not a mail order house, that it might take three weeks for one of the seven staff to take time out from their ordinary writing/game producing work to even process your order for physical shipping so don't expect things within the week of ordering.

They had great prices and reasonable shipping costs on stuff I wanted and I'm not in a rush so I succumbed to temptation and got a bunch of stuff.

Since then its been five and a half weeks and I haven't heard anything since I got the email confirmation of my order that day.

I'm still not in a rush but I'm wondering if this is SOP or if I should be contacting them about my order to make sure it was not lost in the shuffle.

 

[Deuce Traveler]

I got my order within two weeks, but it only had four out of the five books. I e-mailed the company and the owner said he would check on it and send me the missing book, but I am still waiting.

 

[Greg K]

My order took about 4-5 weeks (or maybe it was between 3 1/2-4).

 

[Treebore]

e-mail Chris, if you don't know it it is aol.com with greenronin in front of it.

If your order is like mine it didn't print out and was never processed. Especially if your order was around November 7th.

Chris got mine processed this week.

 

[Pramas]

You can always contact me via PM here or at the Green Ronin forums.

FYI, we are changing the way we fulfill mail orders early next year. For the past 8 years we've had the majority of our books warehoused in other states and a small stock in Seattle that we used to fill mail orders. We did them all by hand, the old fashioned way, which is why it sometimes took a month. Soon they will be filled at our main warehouse and that should make things a lot more efficient.