Here is a different way to handle it
Whenever the customer does one of these "foot in mouth" comments have the character roll a diplomacy / intimidate / charisma check.
Just because players are unable to articulate things, does not mean that the characters are not.
Whenever the customer does one of these "foot in mouth" comments have the character roll a diplomacy / intimidate / charisma check.
Just because players are unable to articulate things, does not mean that the characters are not.