Gentlemen,
I tried to send this shortly after I replied "no comment" to your past e-mail but have had e-mail trouble most of this day.
Having recovered from a tremendous bout of stupidity, I owe you a tremendous apology. The result of our recent conversations regarding reviews of our product on your web site was driven to this point by a ridiculous case of coincidence & mistaken identity. I take full responsibility, and you have my sincerest apologies. Please allow me to explain:
Back in March of this year, there was posted to a d20 review web site (off the top of my head I forget, but I will find the URL for you as proof of my statement) that we supported with review copies, a review of Black Flags. This review was quite unfavorable, and even went so far as to suggest to the reader to not purchase this product unless they could get it heavily discounted on e-bay or in a game store bargain bin. I am afraid that this is where I had to draw the line. A bad review is one thing, basically telling people not to buy our product is ridiculous - especially since we were of the opinion that this was our very best d20 product to date. The mistaken identity stems from the fact that this reviewer's name is also Simon, and his last name also begins with the letter "C." This is made worse by the fact that this reviewer also uses a 1-5 scale of grading a product, and gave Black Flags a 2, as well. I was foolish to immediately associate this bad review with Simon's review, without first going back to read what you said about Black Flags. I write this letter today, because I did go back to re-read your review, and apologize for my error.
Simon, while I may not always agree with the opinions you have expressed in your reviews, you have never told your readers to not buy our product. While I may not always agree with your opinion of our books, your reviews have always been objective, balanced in their criticism, and fair in judgement. I apologize that I associated your name with this other reviewer.
Furthermore, I apologize to all of the staff at ENWorld for making unwarranted statements about your review practices. I do not in any way perceive a complimentary review copy as a bribe for a favorable review. I began my career in this industry as a reviewer for Space Gamer/Fantasy Gamer Magazine, and Shadis Magazine, so I am angry with myself that I even made such a statement in the first place. With so many products out there to review, we do appreciate that you take the time to review our products so thoroughly.
Gentlemen, this situation has been an unfortunate accident (misidentification of the reviewer & web site), and a lesson in poor research on my part. Again, I do apologize for the inconvenience. Avalanche Press is totally in favor of re-establishing our relationship with ENWorld. I do realize that we are currently at the mercy of your good graces, but if you are still interested supporting Avalanche Press products, we are still in favor of supporting ENWorld.
I thank you in advance for your prompt attention to this matter, and look forward to hearing from you very soon. If there is anything else I can do for you, please feel free to contact me anytime.
Sincerely,
Marcelo A. Figueroa
Sales Manager
Avalanche Press, Limited
"Walk with heroes."