D&D 5E Non choices: must have and wants why someone that hates something must take it

Lokiare

Banned
Banned
What they're trying to convey to you is this:

It's ok to boycott a company provided you have some specific criteria you wish to see occur that can be expressed in definite terms. For example, I won't buy games from EA until: They drop Day 1 DLC and drop multiplayer in everything when it doesn't make sense.

You're not outlining specific criteria, you're offering a vague "I'm not paying them until something happens, and I haven't paid them because something didn't happen". That's problematic for WOTC, they can't please you because there's no thing they can do to that would make you interested in their products. From their point of view, you can't be reacquired because you have no specific complaint, and so time/money spent addressing things you bring up would be better used in addressing someone who does express a specific complaint.

I also think you've made a mistake in your assessment and position. You're correct that WOTC pays attention to people who aren't paying them, but only because they're paying someone who is visible to them. The people who left for Pathfinder may not be paying WOTC, but WOTC can "See" them because they know how well Pathfinder is doing.

They can't see you. If you're buying used books, the money you're spending is invisible to them. It doesn't appear in any revenue chain they can measure, unlike Pathfinder they can't estimate how many people are buying product through the channels you're using.

When WOTC holds meetings to discuss future endeavors, the data upon which they operate is their sales data and known or estimated sales of competitors. They don't refer to message board posts. So when WOTC is making a decision about the future of RPG's, unfortunately your voice is silent, you won't appear in any of their data. You didn't vote.

Now again, I'm *not* saying you have to buy their products, I'm just saying that when you state you're going to buy something used you really need to express a concrete event that would convince you to purchase at retail. This is how the PC market convinced Ubisoft to drop their DRM policies, they stopped buying Ubisoft product (> 90% drop in sales) and gave Ubisoft a concrete event that would change that (Get rid of mandatory DRM), and ultimately Ubisoft dropped it and people began buying their games again.

It's really a shame if you don't have a voice, you're an intelligent guy or gal who is very good with math. You have a lot to contribute. We're just saying that maybe it would be more effective if you expressed concrete events that would make you a retail customer again.

See, that's exactly what's happening with WotC. They were making as much if not more with 4E than they were with 3.5E, right up until the end of the first year. They had started right at the change over from 3.5E to 4E with quite a few questionable business practices. I could list them, but I think EnWorld has a policy against doing that. So many people stopped buying 4E books. Its true some of them were probably 3.5E fans being picked up by paizo, but if you looked at the sales reports (IcV) you would see that it didn't account for the slump that WotC was in. I personally think many people got fed up with the way WotC did business. I personally know many people who vowed not to purchase from WotC directly simply because of the things they did.

I also feel that until they prove they are not doing the same questionable business practices, that many people like me will continue to not purchase directly from them.

And just for your information we were very vocal about the things they did on their own forums and called them out for it. Guess what happened? Perma bans all around.
 

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Umbran

Mod Squad
Staff member
Supporter
Now again, I'm *not* saying you have to buy their products, I'm just saying that when you state you're going to buy something used you really need to express a concrete event that would convince you to purchase at retail. This is how the PC market convinced Ubisoft to drop their DRM policies, they stopped buying Ubisoft product (> 90% drop in sales) and gave Ubisoft a concrete event that would change that (Get rid of mandatory DRM), and ultimately Ubisoft dropped it and people began buying their games again.

It's really a shame if you don't have a voice, you're an intelligent guy or gal who is very good with math. You have a lot to contribute. We're just saying that maybe it would be more effective if you expressed concrete events that would make you a retail customer again.


Rygar here says much that is wise.

I will add - if the point is to get WotC to hear you, talking about it on EN World is a weak way to get the message across. WotC has its own messageboards. WotC has its own e-mail addresses for customer input, has had its own surveys, and so on. If you want to send a message to WotC, send a message to WotC, not to EN World Users.

Simply put, EN World is not a bell for folks to beat on in the hopes that WotC will hear the ringing. We encourage constructive criticism and discussion for our own benefit, not as a back door route into the WotC development process.

Please, everyone, if you have a gripe that you want WotC to act upon, take it up with WotC, and leave our users out of it. Thank you.
 

Lokiare

Banned
Banned

Rygar here says much that is wise.

I will add - if the point is to get WotC to hear you, talking about it on EN World is a weak way to get the message across. WotC has its own messageboards. WotC has its own e-mail addresses for customer input, has had its own surveys, and so on. If you want to send a message to WotC, send a message to WotC, not to EN World Users.

Simply put, EN World is not a bell for folks to beat on in the hopes that WotC will hear the ringing. We encourage constructive criticism and discussion for our own benefit, not as a back door route into the WotC development process.

Please, everyone, if you have a gripe that you want WotC to act upon, take it up with WotC, and leave our users out of it. Thank you.

Unfortunately many of us cannot do that. WotC permanently banned a large number of people from their forums, which are directly tied to their customer support system, which means we cannot interact with them in any way.

Our best option is to go to places like EnWorld and explain our opinions in the hopes that WotC employees will read them and act upon them.

Don't worry in a few months when 5E comes out, we will stop harping on the things it could be.
 

Dannyalcatraz

Schmoderator
Staff member
Supporter
Unfortunately many of us cannot do that. WotC permanently banned a large number of people from their forums, which are directly tied to their customer support system, which means we cannot interact with them in any way.

Our best option is to go to places like EnWorld and explain our opinions in the hopes that WotC employees will read them and act upon them.

Don't worry in a few months when 5E comes out, we will stop harping on the things it could be.

Even if you're one of The Banned, you're still perfectly capable of contacting them via phone or mail.

http://company.wizards.com/contactus#company
 


Mistwell

Crusty Old Meatwad (he/him)
Unfortunately many of us cannot do that. WotC permanently banned a large number of people from their forums, which are directly tied to their customer support system, which means we cannot interact with them in any way.

Good News! You can in fact interact with most of their customer support system without a user account, through many different methods!

You can phone customer support toll free at (800) 324-6496.

You can email them at wizards@hasbro.co.uk

You can write them a letter at:

Wizards of the Coast LLC
P.O. Box 707
Renton, WA 98057

You can contact customer support through twitter [MENTION=17465]Wizard[/MENTION]s_CS .

You can even contact Mike Mearls directly through twitter, and as you can see from the news page I successfully did just that on Damage on a Miss recently. His twitter address is: [MENTION=32417]MikeM[/MENTION]earls

You can contact them directly through Facebook.

You can even email Wizards through the Better Business Bureau: BBB Link

All of these methods of contacting Wizards of the Coast directly without a user account there are far more likely to actually get a response and influence their decisions than posting at EnWorld. So good news all around, we found a solution for your dilemma!

professor-farnsworth.jpg
 
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