With respect, I don't buy that argument.
First of all, we can look at other games and their iterative editions. New editions of RPGs are sometimes looked upon favorably, but sometimes not. There is no overwhelming tendency to hate all new editions upon release. One might say, "Ah, yes. But Shadowrun fans are not like D&D fans." To which I would say, but the same people who play Shadowrun are the same people who play D&D!
And you also seem to contradict yourself as well. You claim that 3rd Edition is the exception to the rule - meaning that the rule of New-Editions-Are-Hated can be, in fact, broken. To add to that, as I recall it, AD&D was another welcome edition into the fold. I remember getting AD&D and becoming excited. "Wait. Elf isn't a class? Whoa. I can be an Elven Fighter, Elven Wizard, etc? Whoa! No way!"
I think it's too apologist to simply say, "All new D&D editions are hated. Nothing anyone can do about it." If that were true, why bother with any kind of marketing campaign at all, since all of them will be doomed to failure?