OK, you've had advise from the professionals, let me throw down my 411 on some things.
In this advice, I am not affillated with anything but me, Timothy Willard, and I doubt anyone else would approve.
Number One: Hire a counter hacker. Some of them will work for D&D swag, others only for cash. That will help. Have him counterstrike with viruses, tear the hackers precious system down. A favorite is to kill the fans and disable the temperature montiors. Or just delete the bastard son of a misbred donkey's drives.
Number Two: Get in contact with some guys that cruise the net that are available for hire. merc.net is down, so you might have to do some looking. Contract yourself out some muscle nearby the hacker, and have his arm broken. Do this two or three times, to two or six hackers, and your site gets left alone. I'm not talking a crack, I'm talking a greenstick fracture and broken thumbs, with maybe a splitting maul taken to his equipment. Even if it is a student in JR or SR HS, your hacker can adjust things and get him flunked, academic probation, etc.
Number Three: Contact your government representitive to change the laws. You're getting screwed, in a quasi-legal manner, get ahold of a lawyer, and your government representitive, and find out what sledgehammers you can get ahold of to bring to bear against your corporate opponents.
Number Four: Keep on the FBI/Interpol. Keep bugging them until they move on the case. If you just complain and don't follow it up, they ignore your complaint. Overseas and US Laws are cracking down harder and harder.
Number Five: Beef up security and make "Orders Must Be Validated" code in your online ordering. Let the consumer know that it is to prevent credit card fraud. To increase consumer confidence, have a page that lists the ones that got through, and the ones that were stopped.
Number Six: Some people only understand physical violence, and direct action. They hold the law in contempt, and the rules of society in disregard, and think themselves beyond such petty things as laws and getting touched. They feel that the law cannot touch them, and the internet makes them invulnerable. Have thier legs or arms busted. Eventually, hackers would rather try busting into Interpol than hitting your site. Do this through cutouts, intermediates and controls. It might take some tavern talk to understand how to do this, but people out there know how to do it, and how to handle it.