STILL No Character Builder Update?

[fuzzlewump]

That's well and true, but I don't see what good complaining to US does, though... we are in no position to change anything. Wouldn't it be better to bring the matter to the attention of WotC instead?

To me this thread just seems like some people are offended by what WotC has done and wanting others to be offended too.

You may be surprised how bare these message boards would be if every poster had to analyze what good it would be to post something. For instance, complaining about complaining? I respect your right to do that, as well as the right of the original complainer.

Go internet!

 

[vagabundo]

What do you care?

Why not leave this to folks who have some actual stake in the matter, and stop trying to incite more drama?

-O

Because it is no fun protesting on your own.

So in the non-news department, WotC_Trevor posted this over on the Wizards boards...



...which left me extremely disappointed. It's zero new information. It's "information" that they're maybe going to give us some information hopefully. But it makes it look like we won't have an update next week, either.

I'm pretty far from demanding, and I understand that projects can get crazy and difficult. It's the lack of communication and dialogue that's frustrating me. I don't need a refund, and I can live without the DDI updates (though it would admittedly make my game prep tons easier), but some sort of idea of what's going on would be nice.

-O

It is an announcement of an announcement.

 

[Mustrum_Ridcully]

So in the non-news department, WotC_Trevor posted this over on the Wizards boards...



...which left me extremely disappointed. It's zero new information. It's "information" that they're maybe going to give us some information hopefully. But it makes it look like we won't have an update next week, either.

I'm pretty far from demanding, and I understand that projects can get crazy and difficult. It's the lack of communication and dialogue that's frustrating me. I don't need a refund, and I can live without the DDI updates (though it would admittedly make my game prep tons easier), but some sort of idea of what's going on would be nice.

-O

Thanks for the update on a possible update on the update about the update.

Mustrum "where does all this foam come from" Ridcully

 

[Scribble]

I'm pretty far from demanding, and I understand that projects can get crazy and difficult. It's the lack of communication and dialogue that's frustrating me. I don't need a refund, and I can live without the DDI updates (though it would admittedly make my game prep tons easier), but some sort of idea of what's going on would be nice.

My guess is they cut the info department out when they realized they can't really deal in a calm rational manner and expect not to have every announcement or date (no matter how tentative) taken as a contract signed and sworn too.

I think they found it's better to have people frustrated in anticipation, because they forget their frustration once whatever it was they were anticipating is released, as opposed to giving out news which doesn't actually calm anyone, and instead equates to giving out more things for people to spin in a negative way.


(I'm seriously hoping we'll see not just the updates, but some new tools released when it's released... Now would be a great time to do so, with the big Essentials/New Player push...)

 

[jelmore]

but some sort of idea of what's going on would be nice.

When you are surrounded by people who will pounce on every statement you make and tear it apart -- witness the comments about WotC_Trevor's "announcement of an announcement" -- maybe saying nothing at all is the best policy.

My opinion is that they will announce the CB update when they are sure it is ready to go, and not before.

EDIT: ...or they could do that instead.

 

[P1NBACK]

That's well and true, but I don't see what good complaining to US does, though... we are in no position to change anything. Wouldn't it be better to bring the matter to the attention of WotC instead?

To me this thread just seems like some people are offended by what WotC has done and wanting others to be offended too.

I don't think anyone is complaining to you.

Let's get this straight: I think this thread in particular is a bit over-zealous. I said that on page 2. I think complaining that the October update isn't out on October 1st is kind of silly.

However, I don't see anything wrong with people going to a public forum and expressing their concerns politely and respectfully and seeing if other people are like-minded and share their concerns.

Let me turn the question back on you though. What good does complaining about the complainers do?

Edit: Ninja'd.

 

[Scribble]

Let me turn the question back on you though. What good does complaining about the complainers do?

Well in HIS defense, as you discovered/point out going to the source of your problem (WoTC) with your frustration in a civil manner can have an effect.

His issue seems to be that he doesn't think complaining about the issue on a message board does anything but get people riled up. So instead of making a new thread bitching about people bitching, he went to the source and vocalized his concern.


I don't think discussing your frustration in a calm/rational manner is a bad thing, but I think it's just the nature of the interwebs that these things go from calm/rational to overzealous and filled with misinformation and paranoia really quickly, so they end up just being kind of pointless.

 

[P1NBACK]

I don't think discussing your frustration in a calm/rational manner is a bad thing, but I think it's just the nature of the interwebs that these things go from calm/rational to overzealous and filled with misinformation and paranoia really quickly, so they end up just being kind of pointless.

Right. I think there's a vanishing point where 99% of interwebz threads do this.

This thread just happened to start off closer to the vanishing point.

 

[Shazman]

Fixed it for you Shazzy. I wonder the same thing about your last point

Apparently, they are not giving everyone a refund. I have sent four e-mails to customer service requesting a refund. I have gotten four automated responses but no refund. Not even a followup e-mail asking for my account info to process the refund. I even called customer service which directed me back to the website, where ,of course, you contact them by e-mail. This is very poor, practically non-existant customer service.

 

[renau1g]

Try to PM [MENTION=56746]mudbunny[/MENTION], I'm sure he'll help you make sure it gets through. Or go to the wotc message boards and Asmodeus Lore (I think is his handle) is also helping people. They also have the details on how to handle the request, apparently a lot of people were going about it in such a way as to delay their requests.