Let me preface this by saying that while CMG, Malhavoc and Ronin Arts decorate my desktop, Green Ronin decorates my bookshelf (more GR products than any other non-WotC manu). That said, I disagree with you, Chris.
Pramas said:
Sorry, but that's a bunch of bull. What we've seen over the past decade, in fact, is the shifting of more and more of the risk to the manufacturer. The pre-order system is completely broken, so every print run done is just a guess. Distributors, who used to buy up a six month supply of a good title, don't want more than a couple of week's worth on hand. They'd rather do it "just in time", which can often lead to lost sales. Neither retailers nor distributors want to take much risk, and yet every year we hear the usual complaints from retailers about manufacturers selling direct at cons and online.
I'm not saying game retailers are blameless. I am saying that they bear the majority of the risk, and it's not fair when they aren't responsible for the quality of the product they try to sell. I do agree, though, that distributors are a large part of the problem. They drive the number the publisher/developer has to print. They pay based on cash flow, sticking it to the publisher if they didn't sell enough to pay the full order. If the publisher complains, the distributor stops carrying their product... and in most cases, that hurts the publisher more than the distributor.
That said, and to sort of turn the tables a bit - the publisher who prints a great deal more of his product than the market will bear doesn't really know his market... and that's not the retailer's or even the distributor's fault, is it?
I doubt that even one retailer went out of business because of Fast Forward. It's big ticket fad products like collectible games that can really burn a retailer. Many stores went out in the mid 90s after speculating wildly on TCGs.
I posted that and on my way to work realized I was not clear. My apologies.
In the time it took for Fast Forward to go out of business, I am sure that several retailers went out. My point is that retailers pay the price faster than bad developers/publishers. And FF is just one example of a D20 developer/publisher that had, shall we say, lower standards - there are many others like them who aspire to be a Malhavoc, Necromancer, or Green Ronin that can't or won't produce good product. Even if retailers buy the first product and realize it sucks, they're stuck with 1-2 copies of product that won't sell unless they sell it at a loss (which is less costly than keeping it for a year, admittedly). I've even known retailers to offer products that don't sell as a free giveaway, and the customer won't take it.
Sure, the retailer is responsible for what he buys. Should he buy only what he knows sells, or should he take a chance a small publisher might release something that might sell? And if a product line is inconsistent, like anything from Mongoose, what does he do then?
And why aren't bad retailers also to blame for continuing to order crappy product? Surely they are responsible for what they bring into their store. When you see a store with an entire shelf of unsold books from the same crap-peddler, you have to wonder why the buyer keeps ordering more. A store has complete control over what it brings in and what it doesn't. I find it hard to see how this means they take more risk.
Chris, it's not just the same "crap-peddler's" product that sits on a shelf. There are many different crap-peddlers out there, and the retailer has to buy a variety since his clientele will eventually buy everything that sells (since he's selling to the same audience, in many cases). Thus, he gets stuck - despite best intentions to buy only good product - or he misses a sale. And the cost of ownership is high, even if he doesn't go out of business.
Believe me, I'm not saying there are no clueless retailers. One visit to Fantastic Games & Toys in Lynnwood will dispel that, though Scott turned a corner last year after he got spiritual. I'm also not saying that developers never pay a penalty - they certainly do. Less frequently than retailers pay for it, though.
Should the retailer get stuck with it, or should the crap-peddlers (I like that term) learn - no, not learn,
make the effort to peddle something else? If Malhavoc, CMG, Ronin Arts, Necromancer, Green Ronin, and others can do it, why can't Fast Forward, Mongoose, and the rest of the clowns in the Beetle do it? Concentration of talent helps, but it's not the only reason they sell.
I don't believe the retailers should pay the price, and that's the model we have now. Your mileage may vary.
- Ket