Like, I feel like tying such things to "intent" misses casual stereotypes and the harms they do. Like, you should look up the discussion around calling an African-American person "articulate", because I feel like it shows how intent doesn't really matter.
I am not going to get into real world racial examples because of the point about mods I made earlier. What I will say is intent still matters. There may be cases where regardless of your intent, something you do or say still has a bad effect. But intent is still an important factor. This is why we consider motive when charging someone with murder for example. And it matters because as readers of a book, or a game book, we have some responsibility to gauge what the author as trying to say. Now you can always have some things that, no matter what the intention, you think are wrong. Fair enough. But I think it is really lazy, and not very charitable to just declare intent doesn't matter, so you can always go to the conclusion you want. When think an author is trying to say something bad, but their intention is actually the opposite, it matters. Take parody and satire for example. Some people saw the film Starship Troopers and thought it was an endorsement of Fascism. They can defend that by saying: intent doesn't matter, this is how I felt while watching the movie. But anyone who makes a modicum of effort to meet the director halfway, can see it is satirizing fascism and militarism. The intent mattered a lot. And the book has a totally different message, and understanding the intent there matters as well.