Yes, it is really tiresome to hear WotC stooges parrot "but they're making money; so that means we don't get to ask for better products" as if "but somebody likes it" is a relevant argument against criticizing the design.
Most people like it, and they are working to provide options for the minority. So they are literally working to make a "better product." However, the only measure for if a product is better, is satisfaction among the players. There is nothing else.