Mystery Man said:
It's the nu-wave-hooker way of doing things nowadays. No longer do you have a single mailbox at the end of your driveway or off of your house. It's a great-big metal box with individual boxes for each house. That part really doesn't matter since the problems starts at the sorter, and the fact that our mailman (I'm almost positive) is a stoner.
These clusters of mailboxes have been required by the USPS for years now. Its largest expense, by far, is manpower and delivering to individual houses is time-consuming. Even businesses are getting caught up in this, with the post office refusing to pick up mail from individual businesses, requiring them to take their mail to a nearby (?) box or to a postal station.
As for the problems with your carrier, I'll echo J. Dyal's suggestion - a PO Box may be the easiest solution.
Also, have you gone into your local station to discuss this with the manager? I've found that I often got better results that way, rather than just using the phone. Scheduling a meeting with the manager and several of your neighbors may also get their attention. Just keep in mind that he/she probably wants the problem to go away as much as you do - the manager may not have as much control over the situation as we'd like, given the employment laws governing the USPS.
If this doesn't work, another option is to try to kick the problem up the chain of command by contacting the postal manager over the entire city or region. Larger cities will have Business Service Centers with staff who (IME) are excellent resources for getting problems like these solved. Their focus is their business customers, but I'm they'll probably be able to steer you to someone who can help.
I've seen some folks forward their personal mail to their business address - usually when an employee is relocating. I do NOT recommend this. Besides the problems if you change jobs, most companies start to get paranoid when bank statements show up addressed to individual employees instead of the company, especially if they both use the same bank.
