There is just so much to unpack there....
Yeah.
This might just be my opinion based on what I've seen, but I feel confident in saying we know who they are. To quote the famous Dennis Green rant:
They not only have no intent or desire to apologize, or take a different approach, on other gaming forums, they are the victims. That's the role they are embracing.
Don't get me wrong, I do sincerely believe people can change. I did, so I have to think anyone can. But they don't
want to change. Instead they are doubling down.
So I don't know where you stand Michael of TSR3, but you're in a no-win position. You're in a position via the job you have defending abhorrent behavior your client insists on repeating, and nothing you say will be taken seriously as long as they keep doing it. I don't know if you agree with these behaviors, but if not, it seems an awfully strange job to take.