When disagreeing…

[dbolack]

I know the technique as the "cr@p sandwich". And it is sandwiching the cr@p between two positive things. When the cr@p outnumbers the good things... it's just a pile of cr@p.

Crap Dagwood's fail. Anything bigger than a crap BLT requires skill few using the technique have.

 

[TiQuinn]

I find when disagreeing it's much better to start making your points in bold because that grants greater authority to your position and makes it more right. /s

 

[BookTenTiger]

I find when disagreeing it's much better to start making your points in bold because that grants greater authority to your position and makes it more right. /s

AND ALL CAPS

 

[Lanefan]

I have always tried to interact with people online the same way I would if they were sitting across from me at a bar.

If I took that tack I'd get modded out of here in a heartbeat!

 

[Old Fezziwig]

If I took that tack I'd get modded out of here in a heartbeat!

But you're so avuncular. How do you behave in bars?

 

[nevin]

Problem with that is it’s so well known now that everybody knows you’re doing it, which makes it worse instead of better.

I find explaining to people the consequences of their current behavior and how it is working against them to work far better than punishing them. Punishing employees can generate short term behavioral changes but almost never generates long term changes. It's a waste of your time and their time. Convince them how the change in behavior will help them. But....The big thing...you have to make sure if they do change you follow through on how it's going to make things better. If you fail to follow through then you've lost the entire game. Which also means don't infer or make promises you can't keep. It's all too easy to tell someone a certain behavior will help their careers. But I promise you they'll be expecting it to boost things far faster than what you most likely mean. If you can promise specifics don't waste your time pretending to wave a carrot with generaities because it's easier. That just creates hand grenades that will go off when you least expect it.

But yeah, You suck , but your great, and you suck is a naughty word way to do anything. You don't really get buy in on the you suck or the your great, you just have a confused employee.

 

[payn]

I find explaining to people the consequences of their current behavior and how it is working against them to work far better than punishing them. Punishing employees can generate short term behavioral changes but almost never generates long term changes. It's a waste of your time and their time. Convince them how the change in behavior will help them. But....The big thing...you have to make sure if they do change you follow through on how it's going to make things better. If you fail to follow through then you've lost the entire game. Which also means don't infer or make promises you can't keep. It's all too easy to tell someone a certain behavior will help their careers. But I promise you they'll be expecting it to boost things far faster than what you most likely mean. If you can promise specifics don't waste your time pretending to wave a carrot with generaities because it's easier. That just creates hand grenades that will go off when you least expect it.

But yeah, You suck , but your great, and you suck is a naughty word way to do anything. You don't really get buy in on the you suck or the your great, you just have a confused employee.

When did it become you suck instead of your idea sucks?

 

[nevin]

When did it become you suck instead of your idea sucks?

Probably about the time we started thinking of people as replaceable units in the corporate machinery instead of human beings and teaching everyone that the shareholders were more important than the company, our ethics, morals and all living life on earth.

 

[Old Fezziwig]

When did it become you suck instead of your idea sucks?

Not here, but generally, I feel like I have to deal with more people espousing ideas that suck so much that their holding them is indicative of their sucking also. Add in how stressful daily life has been for a lot of folks the last five years, and I imagine that some folks have a hard time being more gracious in situations where its warranted.

 

[nevin]

Almost all human beings are going to take you saying thier ideas suck the same as them sucking no matter how good you are at communicating. I've seen a lot of managers over the years heartbroken when they figure that out.