Personally, when I go to the game store, it's not just to "buy that book I want", or "Pick up a new 20 sider, my speckled gold and blue let me down last night!" It's a little like going to hang out. I wonder around the strore, pick up and browse several items, maybe chat it up with another gamer or one of the employees (depends on which store, i have 2 FLGS).
There have only been a few times I have ordered online, and that was for out of print items, or when Kenzer is having an online sale. Part of it is to keep my money in my community, part of it is because I plan to open my own store in a couple years, and would hope my fellow gamers would support me. When a guy I know from another board opened his game store, 80 miles from me, I drove down and dropped $100 in his store on opening day. I knew he was opening it, so I held off on some purchases and saved the money.
I never buy anything from Wal-Mart or the big "book" stores, they don;t need my money....they're doing just fine, and they don;t really care about games. You have a complaint about your LGS staff and their gaming knowledge, try hitting a Barnes & Noble sometime......ask them what they think of the 3e/3.5 debate, or if they think Eberron will suck as hard as it seems, heck, tell them about how your character saved the party last night by rolling 3 nat 20s in a row and killing the giant cheif. After they escort you from the store with security, let me know how much fun that was.
The game store isn't just a store, it's a hang-out. But if none of that matters to you, then I guess you have no reason to care about your LGS..........and they have no reason to care about you.
