WotC WotC Removes Digital Content Team Credits From D&D Beyond

The team was responsible for content feedback and the implementation of book content on the online platform.

Screenshot 2024-07-26 at 14.23.14.png


According to Faith Elisabeth Lilley, who was on the digital content team at Wizards of the Coast, the contributor credits for the team have been removed from DDB.

The team was responsible for content feedback and the implementation of book content on the online platform. While it had been indicated to them that they would not be included in the credits of the physical books for space reasons, WotC apparently agreed to include them in the online credits.

It appears that those credits have now been removed.

I just discovered that I have been removed from book credits on D&D Beyond for books I worked on while at Wizards of the Coast.

Background:

While at Wizards (so after D&D Beyond was purchased) - with numerous books, my digital content team and I worked directly with the book team on the content, reading through rules drafts, suggesting changes, giving ideas, and catching issues. We had a full database of the content and understood exactly how it interacted.

Given that we were contributing to the content in the books, I felt it reasonable to request that team be added to the credits, but was informed the credits section was already too crowded with the number of people involved and many of the marketing team had already been dropped from credits. I felt strongly that anyone actually contributing to what is in the printed book should be credited though, so we agreed a compromise, that the team would be added to the credits page on D&D Beyond only, as there is no issue with "not enough space" on a web page.

I've added screenshots here that I had for some of the books.

At some point recently, those credits pages have been edited to remove the credits for me and the content team. Nobody reached out to let me know - it just happened at some point, and I only just noticed.

We've even been removed from the digital-only releases, that only released on D&D Beyond, such as the Spelljammer Academy drops.

I'm not angry or upset, just yet again, really disappointed, as somehow I expected better.

EDIT TO ADD MORE CONTEXT

It's not just getting the books online. I worked with Kyle & Dan to improve the overall book process from ideation to delivery across all mediums (you should have seen the huge process charts I built out...)

The lead designers would send over the rules for each new rulebook and we'd go through it, give feedback, highlight potential balance issues, look at new rules/design that was difficult to implement digitally and suggest tweaks to improve it etc etc. We even had ideas for new content that was then included in the book.

We'd go through the whole book in detail, catching inconsistencies and miscalculations, and I'm proud to say that we dramatically reduced the need for clarifications or errata on those books.

I'm not saying anyone on the design or book team was careless - far from it, they're consummate professionals - I am just illustrating the role my team and I had in contributing to the content, quality & success of the physical books, let alone the digital versions.

We should have been in the credits section of the physical printed book. We were part of the creative process. That was something we were actively discussing when I was informed I was being laid off.

Adding the team to the credits pages just on D&D Beyond was, as I mentioned above, a compromise while we figured things out.

My team were fully credited on the Cortex: Prime and Tales of Xadia books when D&D Beyond was still part of Fandom, before the Wizards acquisition.

In fact for those books we made sure to credit the entire digital development team, including developers, community managers and so forth - everyone who helped make the book successful.

I know that Wizards has hundreds of people involved and previously hit issues with the number of people in credits for D&D books, so pulled back from crediting some roles.

Would it be so bad to have to dedicate extra space in a book to the people whose contributions made the book successful?

I really don't think it would.
 

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I finally received a response to my complaint about this issue. It was boilerplate, but at least I got the courtesy of a response (eventually, about a month later), unlike, apparently, the people directly impacted by this change.

Pretty shabby behaviour from WotC.
That's wild that you got a response of some sort while I've been completely left hanging, after being passed on to the correct person to handle this.
 

Clint_L

Legend
I mean, it's not much a response. It's not even clear that the person responding (leaving their name out) actually read my complaint about names being removed. Here's the full text:
Hey,

We sincerely appreciate you taking the time to bring your thoughts about D&D Beyond to our attention.

It's important that your voice is heard and we assure you that feedback of this nature is particularly important to our company as we strive to build a better experience for you. All feedback, requests, and suggestions are brought to the appropriate teams for consideration and will not receive a direct response; however, you can keep an eye on our websites for any official announcements as they become available.

Thank you again for your willingness to get in touch and share your thoughts with us.
So, you know, it was literally the least they could do. But at least it was a communication acknowledging that I existed, and suggesting that my complaint was brought forward to "the appropriate teams."
 

Whizbang Dustyboots

Gnometown Hero
I mean, it's not much a response. It's not even clear that the person responding (leaving their name out) actually read my complaint about names being removed. Here's the full text:

So, you know, it was literally the least they could do. But at least it was a communication acknowledging that I existed, and suggesting that my complaint was brought forward to "the appropriate teams."
That reads very much like standard boilerplate. You could be complaining about not getting your monthly subscriber perk.
 

Snarf Zagyg

Notorious Liquefactionist
Supporter
I mean, it's not much a response. It's not even clear that the person responding (leaving their name out) actually read my complaint about names being removed. Here's the full text:

So, you know, it was literally the least they could do. But at least it was a communication acknowledging that I existed.

Dear Loyal Consumer of Our Products,

Thank you so much for bringing this issue that is so important to you to our attention! We value your voice, and your money. But mainly your money.

Mistakes may have been made. But maybe not. Please know that if mistakes were made, the appropriate people will be made aware of your comment. However, we will not be responding directly to you; please monitor our many websites for possible action, or inaction, regarding those mistakes or lack thereof. If you don't see an update, that could indicate that your issue is so important that we have already dealt with it. Or you haven't seen all of our websites.

We want to thank you again for sharing your voice- this is the second most important thing that we value about you. After your money. We look forward to you sharing you input with us in the future, but mostly look forward to you sharing cold, hard cash.
 

Micah Sweet

Level Up & OSR Enthusiast
Dear Loyal Consumer of Our Products,

Thank you so much for bringing this issue that is so important to you to our attention! We value your voice, and your money. But mainly your money.

Mistakes may have been made. But maybe not. Please know that if mistakes were made, the appropriate people will be made aware of your comment. However, we will not be responding directly to you; please monitor our many websites for possible action, or inaction, regarding those mistakes or lack thereof. If you don't see an update, that could indicate that your issue is so important that we have already dealt with it. Or you haven't seen all of our websites.

We want to thank you again for sharing your voice- this is the second most important thing that we value about you. After your money. We look forward to you sharing you input with us in the future, but mostly look forward to you sharing cold, hard cash.
Seeing that as an official response from WotC on anything would literally make my day.
 


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