WotC WotC Removes Digital Content Team Credits From D&D Beyond

The team was responsible for content feedback and the implementation of book content on the online platform.

Screenshot 2024-07-26 at 14.23.14.png


According to Faith Elisabeth Lilley, who was on the digital content team at Wizards of the Coast, the contributor credits for the team have been removed from DDB.

The team was responsible for content feedback and the implementation of book content on the online platform. While it had been indicated to them that they would not be included in the credits of the physical books for space reasons, WotC apparently agreed to include them in the online credits.

It appears that those credits have now been removed.

I just discovered that I have been removed from book credits on D&D Beyond for books I worked on while at Wizards of the Coast.

Background:

While at Wizards (so after D&D Beyond was purchased) - with numerous books, my digital content team and I worked directly with the book team on the content, reading through rules drafts, suggesting changes, giving ideas, and catching issues. We had a full database of the content and understood exactly how it interacted.

Given that we were contributing to the content in the books, I felt it reasonable to request that team be added to the credits, but was informed the credits section was already too crowded with the number of people involved and many of the marketing team had already been dropped from credits. I felt strongly that anyone actually contributing to what is in the printed book should be credited though, so we agreed a compromise, that the team would be added to the credits page on D&D Beyond only, as there is no issue with "not enough space" on a web page.

I've added screenshots here that I had for some of the books.

At some point recently, those credits pages have been edited to remove the credits for me and the content team. Nobody reached out to let me know - it just happened at some point, and I only just noticed.

We've even been removed from the digital-only releases, that only released on D&D Beyond, such as the Spelljammer Academy drops.

I'm not angry or upset, just yet again, really disappointed, as somehow I expected better.

EDIT TO ADD MORE CONTEXT

It's not just getting the books online. I worked with Kyle & Dan to improve the overall book process from ideation to delivery across all mediums (you should have seen the huge process charts I built out...)

The lead designers would send over the rules for each new rulebook and we'd go through it, give feedback, highlight potential balance issues, look at new rules/design that was difficult to implement digitally and suggest tweaks to improve it etc etc. We even had ideas for new content that was then included in the book.

We'd go through the whole book in detail, catching inconsistencies and miscalculations, and I'm proud to say that we dramatically reduced the need for clarifications or errata on those books.

I'm not saying anyone on the design or book team was careless - far from it, they're consummate professionals - I am just illustrating the role my team and I had in contributing to the content, quality & success of the physical books, let alone the digital versions.

We should have been in the credits section of the physical printed book. We were part of the creative process. That was something we were actively discussing when I was informed I was being laid off.

Adding the team to the credits pages just on D&D Beyond was, as I mentioned above, a compromise while we figured things out.

My team were fully credited on the Cortex: Prime and Tales of Xadia books when D&D Beyond was still part of Fandom, before the Wizards acquisition.

In fact for those books we made sure to credit the entire digital development team, including developers, community managers and so forth - everyone who helped make the book successful.

I know that Wizards has hundreds of people involved and previously hit issues with the number of people in credits for D&D books, so pulled back from crediting some roles.

Would it be so bad to have to dedicate extra space in a book to the people whose contributions made the book successful?

I really don't think it would.
 

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pukunui

Legend
Do people really expect companies to engage with every person who contacts them?
I don’t. But at the same time, I’d rather not be told that my complaint is important but that a human didn't read it. I’d rather they just not respond in that case.

It’s like when companies send out automated birthday wishes. No, they don’t actually care that it’s my birthday, so I’d rather they didn’t pretend that they do!
 

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Perhaps all of that is true.

But I stand by the fact that these are two utterly differing issues. The one you are speaking of has little, if any, true impact on the fact that Wizards has acted poorly against people who at one point were internal to the company, and now are not communicating at all of any interested to correct the issue.

I'm fully in agreement that individual love letters are not only off the table, but are silly to even consider happening. The effect attempted by many of those messaging Wizards was not to get attention paid to them, it was to offer a warning that Wizards was being paid attention TO. That their behavior was once again noticed, and that action was expected.

As of now, I have missed any real effort by Wizards to respond with a general statement, aside from non-committed boilerplates.

That said, my sympathies to those that had their credits removed. On the bright side, it's now such a big issue, all you have to do is tell a future employer to look around and they can see how Wizards removed credits.
 

Parmandur

Book-Friend, he/him
I don’t. But at the same time, I’d rather not be told that my complaint is important but that a human didn't read it. I’d rather they just not respond in that case.

It’s like when companies send out automated birthday wishes. No, they don’t actually care that it’s my birthday, so I’d rather they didn’t pretend that they do!
I mean, I'm coming st this from the point of view of having been inside a company dealing with a problem that would take years to reply to each case individually, even though a batch solution was implemented.

They let you know nobody had read your case, because they batched it together based on language suggesting it w a part of what was handled, but theyvwanted you ro know in case they were wrong to do so and you could re-open the case and explain why it wasn't resolved by the batch solution.
 

Azzy

ᚳᚣᚾᛖᚹᚢᛚᚠ
I don’t. But at the same time, I’d rather not be told that my complaint is important but that a human didn't read it. I’d rather they just not respond in that case.
Sounds like replies I get when I write to my congress people. Those jerks don't care about people—only money.
 

Dire Bare

Legend
Sounds like replies I get when I write to my congress people. Those jerks don't care about people—only money.
Yeah, but . . . similar issues. Now that you can do easy armchair activism by just filling out a "contact your congressfolk" button, our legislators are inundated with automated emails from their constituents! For them to reply in a similar fashion is understandable, they don't always have huge staff.

One of my local state legislators did decide to respond to me personally . . . . to go off on my liberal views!! I would have rather received the automated reply . . . .

Communication in the modern age!
 


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