And thats why Mass Effect 2 and 3 are regarded as better games mechanically, ME 3 story not so much. And also why ME2 is generally regarded as the best one as well.
I think for some franchises you do have to cater to the fans to some extent, they are your customers.
Think Knights of the Old Republic, generally regarded as the best Star Wars game of all time, one of the best RPGs of all time, great story etc. Doesn't hold up so well now graphics wise but its still fun to bust out on occasion, I rebought it on steam so I don't have to dig my old Xbox out in order to play it.
My wife she was into Dragon age, I loved ME 1,2, and 3.
EA can't make a good game anymore it seems, Bioware can't make a good RPG anymore. I mean why is Bioware making shooters when they are good at RPGs? Obviously they are chasing the money but that is not gonna help out if the game sucks and sod all buy it. Fallout 76 is another example its rubbish, so is ME: Andromeda and I basically got it for free (well via EA access).
Battlefield 1 is OK, along with the other Battlefields, single player Star Wars battlefront II was OK/entertaining if short, and I also played ME 1,2,3 recently. Thing is I got all of that on EA access and its roughly what I value EA now- $24 a year. Once upon a time I paid $90 (in 1994 IIRC) for Jungle Strike a single EA game. EA made a few more dollars off me with ME DLC, but overall I think I have paid them maybe $70 or so over the last 2-3 years. If they made decent stuff that number would be a lot more hell I spent $300 last year on D&D. I would not pay full price for a Battlefront game, all of them + Mass Effect+ the other games (Titanfall 2, Unravel) at $24 is good value even if the great games are the old ones.
Why would I get nickel and dimed on loot boxes when I can pay for quality games (alot of Paradox Interactive stuff), or I can subscribe to bulk games on Xbox live gold, Xbox gamepass, and EA access for around $120 a year for 200 odd games?