I certainly hope you're able to read this from the H. M. S. Fanboy.
I disagree with the entire premise of your statement. There are plenty of people out there that would pay even more than current subscription prices for a more functional character builder (or one that is as functional as the one we had three months ago) and quality online publishing.
There are ways to make these things happen, but they require talent, vision, and an ability to outsource work to talented people that don't need to be concerned that after you fix it they will steal it right back (here's looking at you Paizo). In theory I'd love to work at Wizards of the Coast, but as I'm sure the people soon to be laid off this month can attest, winters are stressful at WotC and it's just not my scene.