A hypothetical?!?
Ok. I'll play. What if it was a complete stranger? Or better yet, a faceless corporation.
And what if he tried to take the money of many people? Their livelihoods, in fact.
What if he lied about it to your face? And smiled condescendingly while he did so?
What if you had to protest for weeks on end? Threaten him, ultimately, in order to get your money back.
How might that impact your relationship going forward?
How about an actual?
A company proposes a plan.
People don't like it.
The company says, "Okay, how about this instead?"
People say they don't like it.
The company says, "Okay, how about we not do the original plan, and just to make sure you know that you were heard, we also give you something extra?"
And all of this transpires over the course of a few weeks. Again, the first rumors were Jan. 4th, the leaked text was January 9th, WoTC partially walked the changes back on Jan. 13th, they released the survey on Jan. 20th, and the complete backdown (and additional release to CC) was January 27th.
Now, compare that to how most corporations act. Seriously, go on. Think about how your feedback has affected the labor practices of a corporation. The environmental practices of a corporation. The practices of a corporation in terms of how it competes with others in a marketplace. Go on. Think about how much success you've had, and how quickly.
Yeah, I thought so. Not as gratifying, is it? I understand that there's still a lot of free-flowing anger out there. But this was a victory. And the company actually listened, quickly (in corporate terms) to its customers. And somehow ... that's not good enough, and people are comparing them to murderers.
Whatever makes people feel better, I guess?