Are we gamers an ungrateful lot?

[Kae'Yoss]

Sorry if my post implied that you were somehow wrong in being upset at your treatment from this company. From my experience, the practice of not changing a customer's service plan without that customer taking the initiative is what I was referring too.

As I said: That wasn't the part I was particularly pished about. Sure, it would be good service practise to do that, to tell people about better offers, but I'm not saying that I stopped being their customer because of that.

The part that really annoyed me was how they treated me (and probably thousands of customers beside me). A short, friendly "sorry, we don't do that, but we can change it for you right now" and I would probably still be a customer there.

CSRs (Customer Service Reps) who treat you rudely, condescendingly, refuse to work with you, harass you and so on definitely constitute poor customer service.

Good, we agree, then.

However, sadly enough, I think that's pretty industry standard too somewhat.

Believe it or not, this was the only bad experience I personally had with any ISP. I called my current one several times, and each time the person on the other end of the line was very friendly.

 

[Kae'Yoss]

Customer service: the last job on this universe I would ever take.

No matter how polite you are, there is always one or ten customers that condescend you every day. Not a day goes by I'd like to have a loaded shotgun hidden under my counter.

Condescending's not even the worst of it. Those who are utterly rude are worse.

 

[Kem]

The reason for this is because a computer can duplicate and distribute your digital media instantly and infinitly for free this is a fact.

Utterly false. Electricity, Bandwidth, Degredation of parts in the computer all cost money.

The internet being free is a myth. You may ACCESS it for free, but somewhere, someone is paying for various parts of it.

Not even Linux is free. YOU may GET IT for "Nothing", but hosting and bandwidth is not free.

What I find cute is that you say "Digital Media" showing that you know some physical object is required to do this "free" duplication.

 

[catsclaw227]

Ok its my opinion digital media is worthless and you can think every digital file is worth 5 bucks or whatever and ill buy one take my computer make 1001 copies of it in about 2 seconds and sell 1000 of them for 5000 bucks!!! isnt that cool

You just keep thinkin those files have value but i dont and thats my just opinion

I apologize if I sound rude, or are asking too personal a question, but may I ask how old you are?

 

[Storm Raven]

I apologize if I sound rude, or are asking too personal a question, but may I ask how old you are?

I don't know him, but if we are betting on it, my guess is -8.

 

[Umbran]

I don't know him, but if we are betting on it, my guess is -8.

Hey! Dude! You want to start getting personal or insulting, do it elsewhere.

That's my one warning for this entire thread - be civil and respectful, or don't post.

 

[catsclaw227]

Hey! Dude! You want to start getting personal or insulting, do it elsewhere.

That's my one warning for this entire thread - be civil and respectful, or don't post.

Umbran -- please understand that I wasn't being rude. I simply asked because at different stages of my life I had different perspectives about work, products, value and business in general.

 

[Particle_Man]

Ok its my opinion digital media is worthless and you can think every digital file is worth 5 bucks or whatever and ill buy one take my computer make 1001 copies of it in about 2 seconds and sell 1000 of them for 5000 bucks!!! isnt that cool

You just keep thinkin those files have value but i dont and thats my just opinion

Not everyone is a criminal. That means two things:

1) Few people will make 1000 copies of a work they bought in order to try to sell it. I doubt that you were serious when you said that you would do it, for instance.

2) Many people will not buy an illegal copy of a gamer pdf, on principle.

Thus people selling gamer pdfs continue to make money.

 

[Umbran]

Umbran -- please understand that I wasn't being rude.

Please, folks, take questions or discussion of moderation to e-mail. We don't want the thread hijacked by such side discussion.

That being said, the question you asked was fine, and asked respectfully.

 

[Chaos Disciple]

Utterly false. Electricity, Bandwidth, Degredation of parts in the computer all cost money.

The internet being free is a myth. You may ACCESS it for free, but somewhere, someone is paying for various parts of it.

Not even Linux is free. YOU may GET IT for "Nothing", but hosting and bandwidth is not free.

What I find cute is that you say "Digital Media" showing that you know some physical object is required to do this "free" duplication.

I did state in an early post (though it may not have been clear) that all digital media you can get is worth the cost of a computer and maybe the internet. But I did forget electricity