Wow, lots of info going back and forth. I initially posted some interesting problems with DRM way back on page 5. My initial reaction to Drivethrurpg.com was negative, mainly because of the idea of exclusivity and a poorly functioning security scheme, but I admit my perceptions were colored by the massively negative outcry I read on forums. I'm a week older and wiser now <<ahem>>, and my opinion of DTRPG is a bit different. Just some general comments, which hopefully won't offend anyone.
* DRM is bad. I don't say this because of any moral implications, or because it is so easily crackable, but because of the problems I've had using it. First I was able to download and fully use two free PDFs I got from DTRPG without activating DRM, and now I'm having problems downloading a free and a paid PDF both without and with DRM activated. DTRPG says the file was delivered, but Adobe Reader shows nothing. Still waiting on tech support, but my first message regarding this was last night (Sunday), so there's probably a backlog of service messages. Hopefully it will be resolved, but I suspect I will have more problems in the future.
* The vitriol over the press release stating that DTRPG was the first "professional" PDF site was probably warranted, but after reading Orcus' comments I think the real problem with the statement comes down to context. The use of "professional" in the release seems to indicate that only companies that have to date provided hard copy, printed products as their primary income channel are professional. To those users who are not very familiar with the PDF market or are not as computer savvy as others this makes sense and would be very attractive. When it comes down to it, I think it is more a case of poor wording than anything else. Steve and the folks at DTRPG perhaps should have recognized this as a problem, but they didn't and have apologized for it. I don't think a majority of people are going to care either way in another month.
* Some publishers have been very negative towards DTRPG. I can't help but think that there is some level of jealousy going on there, having not been "invited" to join the initial offering of corporate products. I might take some heat for that statement, but I think it's true.
* As a publisher, I would think the biggest obstacle to signing on with them would be the exclusivity deal. It hasn't been stated explicity yet that that is a requirement (I think), but I assume it is. As a publisher, I would want to be able to offer my products on a number of different sites, including both DTRPG and RPGNow, rather than lock myself in with one company, no matter how successful that company may become. That being said, I remind you that I AM NOT A PUBLISHER. It's just my view.
* I will most assuredly continue to buy products from DTRPG. I will most assuredly also continue to buy products from RPGNow. I'll go to DTRPG to get "name brand" products (by that I mean stuff that's also available in brick and mortar stores) and I'll go to RPGNow for the other publishers that offer me cool products that I'd otherwise miss. These two companies can easily coexist without hurting my rather small wallet. RPGNow has not lost a customer, I'm just shopping around.
* Instead of hurling insults or accusations around, I think we should all look at the big picture and congratulate DTRPG for getting non-PDF publishers to offer products online. I don't care if it was shifty and underhanded or on the level, if it took 6 months or six days, the fact is that I now have access to products that were formerly only available to me in print, and many of the products offered I could never find in stores anyway. This is definitely a good thing, regardless of the smaller issues that revolve around it. And IT'S ONLY BEEN ONE WEEK. Who is to say that publishers will only offer products on DTRPG in the future, or that exclusivity will even be a requirement at the site in 1 year?
* I was a bit pissed off last Sunday that I couldn't access DTRPG and that when I did it was incredibly slow, but those problems are mostly resolved now. Thinking back to the opening of some MMORPGs, I think they did pretty good considering the marketing that went into the opening. New online services will ALWAYS have kinks when they are first introduced, we just have to learn to switch to decaf and relax while the bugs are ironed out.
I think that's everything I had to say.
QUESTION FOR STEVE and/or DTRPG: Any idea what the average queue time is for getting answers to problems reported with the site?