Winterthorn
Monster Manager
WOW!
Soooo
...
Many many thanks you, Vince, and Fiery Dragon, for the surprise I found in my mail box today (Monday December 2nd/2002)! I am very very impressed with your generosity!
Every now and then, when a customer speaks up about a concern, and a business enterprise can respond so well, that business deserves praise for it efforts! Fiery Dragon has exceeded my expectations regarding the topic of this thread , and Vince K. (at FD) deserves mention for his attentiveness and resourcefulness.
Out of respect for the favour bestowed upon me, I leave it to Vince at Fiery Dragon to explain what they did to the degree he can, or may wish to, share... (Or I will if Vince, and FD, would prefer me to say.)
I'm such a happy gamer to today! WOO-HOO!!
-W.


Many many thanks you, Vince, and Fiery Dragon, for the surprise I found in my mail box today (Monday December 2nd/2002)! I am very very impressed with your generosity!
Every now and then, when a customer speaks up about a concern, and a business enterprise can respond so well, that business deserves praise for it efforts! Fiery Dragon has exceeded my expectations regarding the topic of this thread , and Vince K. (at FD) deserves mention for his attentiveness and resourcefulness.


Out of respect for the favour bestowed upon me, I leave it to Vince at Fiery Dragon to explain what they did to the degree he can, or may wish to, share... (Or I will if Vince, and FD, would prefer me to say.)
I'm such a happy gamer to today! WOO-HOO!!



-W.