I don't know if it's been said, but: Throw them off with a session of no rolling.
And all the other stuff about communicating (this is key) with your players, engage, what do we want (?), yet, don't let this bizarre player entitlement lead you astray,
And all the other stuff about communicating (this is key) with your players, engage, what do we want (?), yet, don't let this bizarre player entitlement lead you astray,