Gencon Hotels are on sale at 2pm, and all earlier reservations were WIPED

[Piratecat]

Steel_Wind, I don't think he was trying to be snotty. I know you're furious, and justifiably so, but K_C wasn't saying "Nyah!"

EDIT -- guys, you know this isn't the place for an argument, right? Please let it drop.

Nerfwright, folks never read stickied threads; we're better off letting folks bump it with comments for today.

 

[FCWesel]

I am one pissed off customer

Don't go. Seriously. Nothing speaks louder then your money and a letter explaining why they are not getting it. Go to Origins or some place else instead.

 

[frankthedm]

I left home this morning with a suite and a **binding contract**.

Get a Lawyer. Don't take this laying down. Gamers get bad service far too often and accept it without a second thought.

 

[DonTadow]

Honestly, it seems better if they did the reg stuff at night. AT least they're not competing with other internet traffic.

 

[hexgrid]

They must have figured that they'd rather have that relatively the small number of upset customers (the 200 hundred early registrations) instead of the potentially much higher number (everyone who didn't register early.)

Neither decision is without problems, of course. The best course of action would have been for Gen Con to stop screwing things up in the first place.

 

[FCWesel]

Get a Lawyer. Don't take this laying down.

Not a bad suggestion. Would you sue the Hotel & Gen Con or just one of them?

.

 

[Steel_Wind]

Get a Lawyer. Don't take this laying down. Gamers get bad service far too often and accept it without a second thought.

Get a lawyer? I AM a lawyer!

 

[hexgrid]

Not a bad suggestion. Would you sue the Hotel & Gen Con or just one of them?

.

And considering that no money changed hands, what would you be asking for? The reinstation of the reservation? The fifty bucks that they would charge a customer for breaking a reservation?

 

[FCWesel]

What GEN CON should do is give the people who got "screwed" by this their money back for the badges. Basically, let them into the CON for free. Their mistake SHOULD have a cost. Buisness doesn't remember a mistake unless it hurts, if only even a little.

 

[Steel_Wind]

And considering that no money changed hands, what would you be asking for? The reinstation of the reservation? The fifty bucks that they would charge a customer for breaking a reservation?

Actually - loss of the expectation of the enjoyment of a vacation is compensable without further monetary loss in Canada. It is the one sole exception to the law of general contractual damages under Canadian law.

And yes, vacations are also governed by Ontario law as I am the contracting consumer - the law of the foreign jurisdiction or disclaimer clauses do not apply in this consumer contract.

Ontario also makes an explicit exception for that to address what happens when the hotel overbooks in a vacation scenario.

I'd be happy with a reinstatment. We'll see.