[HIVEMIND] Stop the Insanity!

[LrdApoc]

YAWN... morning hive.. must try and sleep one of these days.. having three females crowding you out of bed is tiring.. sigh

 

[Horacio]

YAWN... morning hive.. must try and sleep one of these days.. having three females crowding you out of bed is tiring.. sigh

Shawn, connect to AIM, please

 

[Maldur]

I wanna gohome and look at it

But instead Im have to go into another meeting, woe me

Today is not a good day to work.
But calling in sick is not an option.

 

[LrdApoc]

Lucky me.. I have finals in Color Theory this week, and an article due Weds for work..

I feel your pain on the meetings.. they take up most of my time on Weds.

 

[Sniktch]

Morning Hive. Sniktch is up and will be lurking about when he gets the chance

 

[megamania]

Lucky me.. I have finals in Color Theory this week, and an article due Weds for work..

I feel your pain on the meetings.. they take up most of my time on Weds.

Color Theory...neat. As in use/balance/harmony/mixture or as in white= all energy waves reflected, black = all absorbed?

 

[megamania]

oop...

'allo sniktch. Looks like just you and I are here.

 

[Sniktch]

At this point I think you're right, and I'm only half here. Only 1 new case in my workload, though, so maybe I'll be done with work before too much longer...

Should be more people waking up soon...

 

[megamania]

"case"? what do you do for work?

 

[Sniktch]

I'm a technical analyst for First Data, in the credit card software dept (or 'tech desk'). Basically, I field questions from developers who are trying to integrate their own interfaces into the engine we provide, but I also get cases assigned to me from the lower level tech support personnel. Basically, if something pops up that the lower level reps can't figure out or fix, it gets escalated to my dept and we figure it out.

The one case I got today is a modem issue, but the lower level rep already rebuilt all the configuration files to eliminate the possibility of corruption and has done everything they can to get the modem to talk. I'm not entirley sure why this case got escalated, as the first person covered everything that can be covered from the software angle. Basically, I just need to call this person and tell him he either needs an onsite technician to look at the machine or he needs to just buy a new modem.