D&D (2024) Hobby Store Exclusive (Special Cover) PHB Pre-Orders Cancelled

mamba

Legend
It's a bit amusing when people argue with an actual store owner who is familiar with the entire process and tell him that he's wrong or mistaken.
because a store owner in Canada knows what is going on with D&D book printing and shipments worldwide while the retailers in their own region do not…

Nothing against @FitzTheRuke, I expect that he would agree that this is a little beyond his scope however
 

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FitzTheRuke

Legend
If the resellers get 5-10% of what they ordered, what happened to the rest of their order?
We don't know.

“According to our suppliers, other retailers have actually been placed in a worse situation with their stock, receiving less than 5% of their orders
According to the rumor-mill.

Look, all I'm trying to tell you is this - I've been in this business for 31 years, and a lot of people across the board say a lot of things. Sometimes they're right, sometimes they're wrong, sometimes they were sincere and mistaken, sometimes they were lying. We have no way of knowing what's true YET.

The thing we DO know is that they books were delayed to that region. They're not meant to get there for another 3 weeks. Will they be allocated then? Maybe!

a severe issue with their print run that results in them fulfilling less than 10% of the orders… it does sound like we have a different idea about what is going on though
10% EVER or 10% NOW? We don't know.

so sending out a fraction of the books and saying there will not be reprints is not a problem on WotC’s end then?
I mean, if that happens, then yeah, it's a bit of a problem.

They might not be the ones actually printing the books, but ultimately these are their books and orders for them that are not being fulfilled, so I very much do consider WotC responsible. When someone on my team screws up, I am responsible for getting it fixed.
Sure. But I doubt that you'd enjoy someone who has no idea what the job is judging you for doing it 'wrong'.

googled ‘2024 alternate cover cancel’ or something like that and came across a letter from Gameology to one of their customers whose order they had to cancel


They said they received 10% of their order and other resellers received even less. They contacted WotC who said there were some print issues but there would be no reprints.
Still sounds to me like WotC is expecting them to fill - on the date that WotC said they would fill. They "recieved" 10% - EARLY from the DELAY DATE.

not how I read that email. it certainly sounds like the company sending the letter thinks so
Distributors say a lot of things - in particular distributors who ALSO HAVE AN ONLINE STORE.

For example, when I went to pick up my reorder on Tuesday (having sold out of the cover at my store), I was informed that they were OUT - totally out! And I said, "BUT... we called last week and were told that copies were put aside for us!"

And they said, "Nope, no record of that!" (So I called my employee, who had placed the order, and he said "I spoke directly with Mike!" (Or whatever) and Mike said, "Yeah, they were supposed to be aside!"

So the guy who told me that there was "No way" and that they had "No stock" went and opened a box - IN A STACK OF BOXES - and pulled out my order. I estimate that their "No Stock" was actually a few hundred copies.

Were they going to sell them themselves? Are they allotted to other orders and just not picked yet? I just don't know.

At any rate, I expect to be out of them by the end of today, and they aren't getting Regular Covers for two weeks (and we're out of that too). So, yeah, these books are outselling expectations.
 

FitzTheRuke

Legend
because a store owner in Canada knows what is going on with D&D book printing and shipments worldwide while the retailers in their own region do not…

Nothing against @FitzTheRuke, I expect that he would agree that this is a little beyond his scope however
Sure, we're just speculating, that's kind of my point - but at the same time, and nothing against YOU either, I probably have a better idea than you do, right?
 


FitzTheRuke

Legend
There are plenty at my FLGS, maybe they were lucky?

You appear to be in Quebec, where there are no shortages, and one of Canada's largest distributors is in Montreal.
 

mamba

Legend
Still sounds to me like WotC is expecting them to fill - on the date that WotC said they would fill. They "recieved" 10% - EARLY from the DELAY DATE.
they wrote ‘is receiving’ not ‘has received’ and they are notifying their customers that they have to cancel their preorders because they will get so little product.

To me that does not sound like they are expecting to get the rest in a few weeks but sure, in theory they could be wrong about that
 

mamba

Legend
Sure, we're just speculating, that's kind of my point - but at the same time, and nothing against YOU either, I probably have a better idea than you do, right?
about the business in general, about how well a specific book sells, stuff like that, definitely

About what is going on with e.g. Gameology’s order of 2024 Alternate Cover PHBs… not so much. In that case I take what they themselves say over you, sorry
 

FitzTheRuke

Legend
they wrote ‘is receiving’ not ‘has received’ and they are notifying their customers that they have to cancel their preorders because they will get so little product.

To me that does not sound like they are expecting to get the rest in a few weeks but sure, in theory they could be wrong about that
This is why everyone has been trying to tell you - you might well be right, but it is simply premature to expect WotC to make any statements on the subject beyond their previous delays announcements. Assuming those announcements had any truth to them whatsoever, and there's no reason to believe otherwise, those delays haven't been dealt with yet. Clearly there's been an Oceanic cluster*bump*, but I suspect that they're working to figure it out.

It would be "nice" for them to say, "We're working it out" I suppose, but actually working it out is more important.
 

FitzTheRuke

Legend
about the business in general, about how well a specific book sells, stuff like that, definitely

About what is going on with e.g. Gameology’s order of 2024 Alternate Cover PHBs… not so much. In that case I take what they themselves say over you, sorry
Sure, that's fair, but you're reading things between the lines that I find... not quite right, and I'm attempting to explain it to you (and failing).

And my point has never been that they will definitely get their orders and that they're wrong. It's just that WE HERE cannot and should not expect more from WotC than they've done. I'm NO FAN of WotC or their PR disasters, but this isn't one of them. YET.
 

Weiley31

Legend
I haven't gotten a cancellation or a notice of delay.
(I live in America tho and as far as I'm aware of, this is effecting NZ/Australia more).

That being said I haven't gotten a confirmation of shipping from GameNerdz......yet.
 

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