If the resellers get 5-10% of what they ordered, what happened to the rest of their order?
We don't know.
“According to our suppliers, other retailers have actually been placed in a worse situation with their stock, receiving less than 5% of their orders”
According to the rumor-mill.
Look, all I'm trying to tell you is this - I've been in this business for 31 years, and a lot of people across the board say a lot of things. Sometimes they're right, sometimes they're wrong, sometimes they were sincere and mistaken, sometimes they were lying. We have no way of knowing what's true YET.
The thing we DO know is that they books were delayed to that region. They're not meant to get there for another 3 weeks. Will they be allocated then? Maybe!
a severe issue with their print run that results in them fulfilling less than 10% of the orders… it does sound like we have a different idea about what is going on though
10% EVER or 10% NOW? We don't know.
so sending out a fraction of the books and saying there will not be reprints is not a problem on WotC’s end then?
I mean, if that happens, then yeah, it's a bit of a problem.
They might not be the ones actually printing the books, but ultimately these are their books and orders for them that are not being fulfilled, so I very much do consider WotC responsible. When someone on my team screws up, I am responsible for getting it fixed.
Sure. But I doubt that you'd enjoy someone who has no idea what the job is judging you for doing it 'wrong'.
googled ‘2024 alternate cover cancel’ or something like that and came across a letter from Gameology to one of their customers whose order they had to cancel
They said they received 10% of their order and other resellers received even less. They contacted WotC who said there were some print issues but there would be no reprints.
Still sounds to me like WotC is expecting them to fill - on the date that WotC said they would fill. They "recieved" 10% - EARLY from the DELAY DATE.
not how I read that email. it certainly sounds like the company sending the letter thinks so
Distributors say a lot of things - in particular distributors who ALSO HAVE AN ONLINE STORE.
For example, when I went to pick up my reorder on Tuesday (having sold out of the cover at my store), I was informed that they were OUT - totally out! And I said, "BUT... we called last week and were told that copies were put aside for us!"
And they said, "Nope, no record of that!" (So I called my employee, who had placed the order, and he said "I spoke directly with Mike!" (Or whatever) and Mike said, "Yeah, they were supposed to be aside!"
So the guy who told me that there was "No way" and that they had "No stock" went and opened a box - IN A STACK OF BOXES - and pulled out my order. I estimate that their "No Stock" was actually a few hundred copies.
Were they going to sell them themselves? Are they allotted to other orders and just not picked yet? I just don't know.
At any rate, I expect to be out of them by the end of today, and they aren't getting Regular Covers for two weeks (and we're out of that too). So, yeah, these books are outselling expectations.