Clerics & Paladins are using deity granted powers...
CSR: "Thank you for contacting the Lathander Incorporated customer support hotline, how may I help you?"
Cleric: "Yeah, one of my teammates is unconscious. I'm trying to heal him but it's not working."
CSR: "What spell are you casting?"
Cleric: "I'm casting Cure Light Wounds. It worked fine half an hour ago but it's not working anymore."
CSR: "What do you mean, it's not working?"
Cleric: "I'm casting the spell, but he's still unconscious. The spell isn't working."
CSR: "Are you sure he's unconscious due to hit point damage? Are you sure it's not ability damage, or some kind of sleep spell?"
Cleric: "How do I check that?"
CSR: "Never mind that for now. Let's try something else. Can you give me your name and hometown so I can open up your account details?"
Cleric: "Sir Robert Thalarin of Stormhaven."
CSR: "Okay, I'm looking up your account details now. According to this, you should have six uses of 1st level spells per day. You've already used them up."
Cleric: "What do you mean, I've already used them up? I've only used four of them today! Did somebody break into my account?"
CSR: "Let's go over your last first level spell castings. I'm showing one at 6:45 PM, one at 4:12 PM, one at 4:10 PM, and one at 2:43 PM. Is that right?"
Cleric: "Yeah, I think that's about right. But that's only four."
CSR: "Let's see. It also says you prepared your spells for today at 11:03 AM."
Cleric: "Yes. I only cast the spell four times since I prepared it."
CSR: "It also says you cast the spell twice before that, once at 4:17 AM and once at 4:21 AM. And when you prepare spells, any spells you cast less than 8 hours before that count against your preparation total."
*Loud crash*
CSR: "What just happened?"
Cleric: "Part of the cavern just collapsed right on top of him. Let me check ... I think he's dead. You can resurrect him, right?"
CSR: "Let's see. We do offer Raise Dead, but that's a 5th level spell, so it's only available to account holders with level 9 and higher accounts. I'm showing you as having a level 8 account."
Cleric: "Can I upgrade my account to level 9?"
CSR: "You're not eligible for an account upgrade at this time. You only have 35,120 experience points. You don't become eligible for an upgrade until 36,000."
Cleric: "Isn't there anything you can do?"
CSR: "Well, this weekend we're having a special Undead Hunt promotion. All undead kills are worth double experience points towards account upgrades."
Cleric: "Thanks. So I've got to kill some undead before I can get my friend raised. That's the information I needed."
CSR: "Thanks for calling Lathander Incorporated customer support. Have a nice day."