Ok, fans are never happy with higher prices, neither are retailers...
Although, as a retailer, you might fetch a higher profit per product, you also run a higher risk of not selling the product at all.
I'm a fan that has the lucky oppertunity to be able to buy a lot of D20 stuff, but even i have my limits. Although TBoR is very high production quality, even good writing, it's still a $40 B&W book. Now i know, both as a retailer and a fan, that WotC is the company that sets the pricing standard. When they produce high quality COLOR books at comparable size and at $40, both fans and retailers will think twice before jumping in the deep.
When i get my monthly order 'new things' form from my distributor, i do the following:
-Go to the WotC section order all the game books in 'bulk', adventures a little less.
-Then go to the SSS and Necromancer section and order everything D20
-AEGs L5R and Spycraft get the same treatment and often the rest of their D20 material as well.
-FFG D20 material is also ordered.
-Since a couple of months Green Ronin is also ordered, but at this time i have to make sure that i don't order over budget.
-Mongoose isn't so much a player anymore in my orders (more of the same and unpredictable quality, sometimes low, sometimes high), ordered the Slaine line though (the graphic novels sell rather well).
-After that i browse through the list looking for exciting things that i just 'have' to order. I do have to say that i can't get everything from my distributor, thus some companies that i would really want to carry aren't accessible for me at the moment...
The point is, although you might have a great product, but if you do not compare to the market leader (wheter in price or quality), your not getting as much exposure in the marketplace as you might want to have. It might not be fair that your products are compared with, for example, WotC products, but it is the reality!
Let's take for example:
- The Book of Righteous [320 pages, B&W, Hardcover, $40]
- Forgotten Realms Campaign Setting [320 pages, Color, Hardcover, Color Map, $40]
Now, how exactly am i going to explain to my customers that these books are worth the same price? Is TBoR better written? Also, i'm pretty sure that i'll sell a lot more of FRCS books @$40 than TBoR @$40, so why would i want to order a lot of TBoR?
If people ask for a God bbok i usually ask first whether or not they have Deities and Demigods, if yes, i ask wheter or not they play Forgotten Realms or would mind using FR gods (FR god book is slick!), after that we get to SSSs The Divine and the Defeated, and THEN to TBoR, mostly because it's not a cheap book (AEG has a God book, but for some reason i haven't gotten it yet with my orders)...
Sorry for just spilling words, i've a nasty cold so my head hurts and i might not make the most coherent rants. (i know, excuses, excuses ;-)
Clark's attitude gets him a LOT of good will with customers. Also a lower price will make people more willing to buy something on the fly, "Just because it looks so kewl!". The added benefit of Necromancer is that it uses the distrobution channels of White Wolf (easy access for most retailers and decent margins).
Just ranting on, and on, while i cough out my lungs ;-)
Someone (as someone always does) mentioned the 'illegal' network of product scans. It's made out to be asif people are not going to buy anymore books if they are overpriced, i think that's an illusion. Sure, if products get more expensive the chance is bigger that people will take an electronic copy and not buy the real thing. BUT over 90% of the target audience still prefers it's books in printform for 'consumpton'. Thus chances are that the 'illegal' copy will be printed out, now i don't know about the rest of you, but i don't relish te experience to print out 400 pages (especially if done on my home printer and that's an highend inkjet). You have to print double sided (otherwise you have one big pile of paper) and have to bind the whole packge, even if you can do this for free at work or at school, a lot of people would rather buy it at $30 (or $21 @-30%) compared at 320 pages at $40 (or $28 @-30%). That's a 20% decrease in page count and a 33% increase in price. The savest way for publishers to 'secure' their products is to add a lot of color to their books (FR style especially).
But the most important thing i think people seem to forget is consistent quality. If people buy a couple of products from a certain publisher and find most of them 'pretty crap' (sorry MP), you'll see a certain drop in sales. So will the retailers and next time when the new product list arives, that publisher will be noted as an investment risk and even good products might not initially be stocked...