WP- Here's what I hope they learned:
(1) We should have kept Dungeon and Dragon as paper magazines.
(2) We should have kept the core races and classes the same.
(3) We should have had our licensing goobledegook in order and ready.
(4) We should have had DDI ready in time with the release of the game.
I'll grant that none of those, saving perhaps #2, would fall into Mike's sphere of influence.
I'd bet dollars to donuts, however, if they had done just 2 of those 4, the transition would have been exponentially smoother than it has been.
And, really, are any of those rocket science? Do you look at any of those and think - "Wow, that would have been very hard to come up with"?
WP