Well, one of my clients used to manufacture glass (or a glass treatment) that rendered it RPG proof. But I don't think that will be used in an iPhone.
Given that, the obvious question is, if it's so fragile, why make the entire device out of it? I mean, the face, I can see...but why also the back?
We're trying to deal with the Apple Store right now, to see if we can get it fixed.....but if this is going to be some kind of $200 repair bill, seeya, one cancellation of cellphone services coming up.
Either that, or she'll have to use my Bold for now. I know it's pretty darned robust. I wonder if devices by other manufacturers such as Samsung and Motorola are similarly robust as a Blackberry, or if they'll shatter on impact as well? Many aren't glass on both sides...but plastic *can* crack.
I've bought an Otterbox Defender case for mine, and it seems to help. I know I have butterfingers at times, so it's nice having *some* protection, though I'm not going to go throwing it around to test it.
Banshee