This is true, but it is equally true for you.Wotc has no way of knowing exactly what everyone wants
But that doesn't mean that WotC's commercial decisions are being made randomly or blindly. Presumably they collect evidence, and try to do the best they can in light of it. Of course their behaviour won't be perfectly rational in light of the evidence - no organisation's is, given the various foibles that institutional decision-making is subject to - but there's no reason at all to think they'd do better by following your advice.
They are not "humans just like us." They are "humans who work at WotC unlike us."
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You, by necessity of not working for WotC, can know only half truths.
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Your incomplete knowledge makes you ill prepared to decide what is best for WotC. That's why I say I trust only them to make decisions on what's best for them. They have all the data you can never have. And they want what's best for themselves.
What if those things only appeal to such a small fraction of the D&D audience that they cost more to produce than they'll make back in sales? Wouldn't it be better for D&D overall to not do that?
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Your personal opinion of the option volume might not reflect the opinion of most D&D players, and more options might not be really what they need.
At the end of the day, I want what's best for D&D, and Wizards is the only entity with enough information to determine what that means.
Lots of differing views here about what is "best" for D&D.we may have different definitions of what a "healthy" D&D brand looks like.
Presumably, WotC's publishing strategy is best for them as a commercial publisher (or, at least, the best feasible strategy in light of the available evidence).
It may or may not be the best for D&D players (in general), or for a majority of D&D players. This depends heavily on what parameters we set - I mean, what might be even better for D&D players is giving away free books, but obviously that is not feasible. Still, it might be that WotC could suppress its profit margins yet still deliver the books it is delivering, and in that sense could provide something better for D&D players.
Then there is "what is best for the D&D brand". I'm not sure how that relates to the above, but it looks more like something that is commercially important to WotC than something that matters to individual D&D players.
And then we have "what is best for D&D". Whatever exactly that is, I don't think it's necessarily identical to WotC's commercial interests at all. And it mightn't be identical to what the majority of D&D players want, either.