GreyLord
Legend
But you don't have to create characters - they're essentially pregens. You literally just pick a class, a species, and a background, which are represented by the cards. It sounds like you went into this as an experienced DM, expecting it to tell you how to do all the stuff you already know how to do, when the set is specifically designed to give a simpler experience with fewer decision points to avoid overwhelming new players. Like, it doesn't tell you how to calculate the save DCs because you literally don't have to do that with this product - everything is already filled in for you.
Not as per what is there. You have different stacks of cards. They did very well at separating the stacks of cards. No one realized they were supposed to get cards from the stacks (Except the Elf Wizard which DID get the cards from the Elf out...I think it was Druidcraft).
They are supposed to grab cards to put on the boards. I had to instruct them board section by board section what card they were supposed to get out. That meant at times I had to actually go look at their board with them to tell them what type of item or spell they were supposed to do (and of course innocuous questions such as...do I get Guidance or Guiding Bolt...etc).
So, you have equipment that are on cards that go on your board, or in your hand, or beside your board (they also weren't clear what they were supposed to do with cards they had which were not on the board, but that they were supposed to hold. I told them to hold it in their hand or put it on the table above their board).
I would assume that they are not instructed in character creation in the book specifically and explicitly to get the cards out.
As I said, what MAY seem obvious to someone who has played before...is probably not obvious...or even maybe not even evident...to someone who has not.
This became obviously clear to me with this starter set in my gaming session yesterday.
I've NEVER (how can I emphasis this more) had anything like this happen with any new group of players I've ever started with during the entirety of my RPG and D&D career (and that's been going on since the 70s, though only DMing since the 80s).
I will note that when we started playing, until spell casting, they actually understood quite well how combat would work. They understood combat options. They understood mostly about skill checks. That was perhaps the only part that went smoothly...well...except for interactions occasionally. They seemed to want to know why they should roll when interacting with someone rather than automatically having me understand what that person would do, but that's something that COULD pop up with any new group rather than being specific to this group.