I've played in games that don't allow multiclassing, but never games that don't allow feats. Go figure.
Its amazing that a person with a position to have access to the raw data a company compiles on its players is called out for having some kind of agenda when he states what conclusions that data points too. I guess this is a good reason why there are not endless books of feats and power ups no matter how much some people claim that is what every player wants.
Good. Now if they could just move feats and multiclassing into the DMG, so people will stop assuming that they're allowed by default, that would be great.
Just because something does not conform to your notions or anecdotal experience does not mean it is a lie or conspiracy. Presumably Crawford has decades of data, from organized play to various electronic systems to just plain old letters and forum posts, on which he has based his claims.
Out of 12 classes, 9 strongly discourage taking a feat before level 12. The other 3 don't exactly dislike an ASI. I wonder if this skews the data at all? [/sarcasm]