Well, to be fair, it pretty much was. If you’re a large company like hasbro/WotC and you outsource a major promised component of a major product line to a software hour so small and badly organised that it can be completely and irretrievably derailed by the loss of one person, then it’s a disastrously bad management decision. People change jobs, people get sick, people have personal crises amd tragedies. Single points of failure are anathema in software dev, and this sad history clearly demonstrates why.