Sometimes the customer asks for something they won't like once they get it. Or won't like the form.if the seller wants me to buy something, they better think like the customer and offer me what I am looking for instead of thinking about what new stuff they made without thinking of its value to me that they would like me to buy anyway
This I say as person whose job is sales, the D&D customer base is a terrible one.
One part of The community wants something that is completely contradictory to something that another part of the community wants. And if you provide both both sides with complain about the price or delivery speed due to needed to provide two or three versions the same thing.
The amount of things that I've heard in the last couple of days about not being into DMG if it was in the DMG I can easily see that book costing $30 more and people complaining about it.