Adamant Entertainment PDF Products

[Teflon Billy]

OK, I'm a little slow from the cough medicine, so maybe someone can clear this up for me...

D. Sinclair=Dana Jourgensen?

 

[Crothian]

OK, I'm a little slow from the cough medicine, so maybe someone can clear this up for me...

D. Sinclair=Dana Jourgensen?

THat's my guess, but I don't know it for sure.

 

[GMSkarka]

G. M. Skarka's reply still seems inadequate, basically 'I don't have a problem so you don't have a problem.' Not good, in fact bad.

Well, that is not my reply, despite your insistance to the contrary.

My response is that the problem is one shared only by a small handful of people, which is not sufficient to enact a doubling of my workload...but, again, I will continue to look at the issue, and listen to what people have to say, and if I feel that it merits a change, I will make that change.

And it is a shame, I really do like the Adamant products that I have used

In a reasonable world, this should be your only concern: whether or not you've liked the products. In the end, that's what this whole hobby and industry is all about, after all.

I'm very sorry that my response, to make business decisions based upon the wider audience rather than the few, is one that gives you a negative feeling strong enough to override the fact that you do, by your own words, like the products.

Again, I may not understand it, but you're entitled to your opinion.

 

[Crothian]

So, you ever thought about submitting some stuff for review? Just curious....

 

[Whizbang Dustyboots]

I can see it now:

12 Campaign Finance Reforms
12 Medicare Laws
12 Tax Cuts...

OK, that actually made me laugh out loud in real life.

 

[TheAuldGrump]

Well, that is not my reply, despite your insistance to the contrary.

I never worried about "graphics light" versions, because, as has been stated here, people can shut off graphics with Acrobat, or copy-and-paste the text if its really that big of an issue (we NEVER disable that function, unlike some PDF publishers).

At this point, producing a secondary version just for the handful of folks who have issues with the graphics (but are not wanting to take any of the above steps) would essentially be double the work (laying out two versions of the book) for one purchase price, which, given the razor-thin profit margins of this industry, is not something that I'd particularly be interested in, unless there was a much larger call for it. Right now, I can count the number of complaints about our graphics on one hand.

In a reasonable world, this should be your only concern: whether or not you've liked the products. In the end, that's what this whole hobby and industry is all about, after all.

I'm very sorry that my response, to make business decisions based upon the wider audience rather than the few, is one that gives you a negative feeling strong enough to override the fact that you do, by your own words, like the products.

Again, I may not understand it, but you're entitled to your opinion.

In a reasonable world publishers do not blow off customers with 'buy the print version'. In a reasonable world customers see how publishers address concerns.

I have gotten a response of 'in that case you can buy the print version' from you. As you can see from the quote above the reply you gave on this thread did boil down to 'I don't have a problem, so you don't have a problem.'

And if you are using InDesign at least it does not 'double the work', decorative margins are a feature that can be turned off.

You have tried to claim that the color borders did not print on most home printers. From three out of three examples that I have tried - and I suggest that others try as well, this is just plain not true.

You say that there have been only a handful of complaints, I can tell you that while that may have been the number that have been e-mailed to you it is not the number that have been made, not even on this site.

So no, it is not just whether I like a product that determines whether or not I purchase their products, nor should it be. The company's choices and support are equally important.

The Auld Grump

 

[Staffan]

Gareth,
I haven't mailed you directly about it, but when I got Hot Pursuit I was a little put out by the layout. Both the colored border and the relatively small margins - stuff meant to be printed on a home printer needs larger margins, to have room for hole punching. I'm not saying the layout was disastrous or anything, just that it could be more practical.

Like someone else mentioned in the thread, Malhavoc's products are really excellent examples of how to layout things for home printing.

 

[Samuel Leming]

I'm kind of glad that some of the more blunt publishers, such as Gareth-Michael Skarka & Wulf Ratbane, feel free to speak their minds here. I've read a couple of posts that chaffed, but that doesn't effect my buying decisions at all.

I've purchased two products from Adamant Entertainment, Dreamscapes & Hot Pursuit(purchase records are probably being checked even as you read this. ), and I'm satisfied with both of them. I ran into GMSkarka on AIM one night last year. He was friendly, explained a few things about Dreamscapes & cleared up a few misconceptions I had about a couple of other things. He seems like a nice guy.

It's not fair for me to ask a publisher to change their personality or put up a false front for my measly $7.00. If I knew somebody was going to do something unethical I wouldn't do business, but that's not what's happening here.

As for printer friendly versions of products... Yeah, that would be nice. There's got to be a way of preparing them without doubling the workload. Maybe Philip Reed's already got a system worked out.

Nobody's sock-puppet,
Sam

 

[arwink]

I've opened Hot Persuit and the Pulp GM's Guide Adamant put out on Acrobat Reader 4 without any trouble.

That being said, I'd probably add my voice to the customers that would prefer to see a version of Hot Persuit without the border.

 

[TheAuldGrump]

I'm kind of glad that some of the more blunt publishers, such as Gareth-Michael Skarka & Wulf Ratbane, feel free to speak their minds here. I've read a couple of posts that chaffed, but that doesn't effect my buying decisions at all.

I've purchased two products from Adamant Entertainment, Dreamscapes & Hot Pursuit(purchase records are probably being checked even as you read this. ), and I'm satisfied with both of them. I ran into GMSkarka on AIM one night last year. He was friendly, explained a few things about Dreamscapes & cleared up a few misconceptions I had about a couple of other things. He seems like a nice guy.

It's not fair for me to ask a publisher to change their personality or put up a false front for my measly $7.00. If I knew somebody was going to do something unethical I wouldn't do business, but that's not what's happening here.

As for printer friendly versions of products... Yeah, that would be nice. There's got to be a way of preparing them without doubling the workload. Maybe Philip Reed's already got a system worked out.

Nobody's sock-puppet,
Sam

As I said, I really like the products, but the attitude of 'there is no problem' is itself a problem. Attacking D. Sinclair was not particularly appropriate regardless of past history for example. I myself rarely (so far never) agree with D. Sinclair, but I do not publicly attack him or her.

Even if Mr. Skarka had disagreed in a more polite fashion I would not have been bothered. However the way he has answered has bothered me. The worst being the suggestion to 'buy the print version'. Touting your products is fine, doing so when it is about a complaint, not so hot.

I am not saying that I will never again purchase his products, but the attitude will be part of the decision making process. At this point, with all else being equal, there are other companies that will be getting my random purchase dollars. I will purchase Adamant products that fill a specific need, but not make impulse buys.

The Auld Grump