ELH from buy.com

[Zigmutt]

or the people that process orders could just be unorganized.

I know that the SATs were like this (if anyone rememcers or cares) where they would get in all the applications and pile them in a huge stack. And on teh day of the deadline, they would start from the top and work their way down, so if you were one of those people that applied ten years in advance, you would not get the test center you asked for. But if you applied the day before, chances are very good.

I am guessing it is the same for this matter. When they ran out of stock, they just let the orders pile up. whne it came in, they started to process them, from the top down, and so the popel that ordered it a week ago (or more) ar esitting at the bottom of the pile...

just a guess...

 

[Thorin Stoutfoot]

It's been about a week since I ordered it. In fact, one week precisely as of this evening. Thorin, two questions:

1. What date, exactly, did you order the book?

2. Did you receive an e-mail telling you it had shipped, and/or did your order status change?

Good to hear that someone got it within a reasonable period, anyway.

I ordered it on 7/19, received an e-mail on 7/22 that it shipped on 7/19, and got the actual book on 7/26. My order status did change to "shipped".

 

[Gizzard]

I ordered mine about midnite on July 22; probably one of the last few people to get the $13.82 price. Yay! ;-)

My order status today shows that it has "Gone to Warehouse", previously I had been stuck at "Processing".

I did send Customer Support a short, polite letter asking how I could be stuck at "Processing" for a week; were they having problems verifying my credit card? I got back what smells like a form letter. "We here at buy-dot-com are very sorry about [general inconvenience] you may have encountered while ordering from us. Here is some information not relevant to your problem, but probably relevant to most peoples problem: Sometimes things get backordered, blah blah blah..."

Another thing is that my Book of Challenges seems to still be sitting in a warehouse in Philadelphia; its been there since July 24th. I wonder which book will get to me first. Lol.

 

[King_Stannis]

OT: Great, turn a thread thats important to alot of people here into a political flame fest. Thanks.

man, roland, you are so sensitive to that stuff. i'm one of bush's biggest supporters and it didn't even register with me!

relax, man. after all, it's not like he said "nazi"!

 

[Roland Delacroix]

man, roland, you are so sensitive to that stuff. i'm one of bush's biggest supporters and it didn't even register with me!

relax, man. after all, it's not like he said "nazi"!

Heh, maybe I am a little sensitive. But it seems every time theres a thread I dig (as opposed to just trolling on) some idiot mentions some dumb political topic that sets everyone off. On several different forums, too.

Yeah, heaven forbid someone brings up nazis. There ought to be a function to auto-close a thread as soon as that happens

Anyway, I ordered in the afternoon of the 19th and I recieved an email on the 23rd saying they were out and 'still looking'. It has been "sent to warehouse" for over a week now. I never had a "processing" message. I suspect an ANTI POLISH CONSPIRACY!!

 

[NeghVar]

Heh, maybe I am a little sensitive. But it seems every time theres a thread I dig (as opposed to just trolling on) some idiot mentions some dumb political topic that sets everyone off. On several different forums, too.

Yeah, heaven forbid someone brings up nazis. There ought to be a function to auto-close a thread as soon as that happens

Anyway, I ordered in the afternoon of the 19th and I recieved an email on the 23rd saying they were out and 'still looking'. It has been "sent to warehouse" for over a week now. I never had a "processing" message. I suspect an ANTI POLISH CONSPIRACY!!

Perhaps the owners of the "_lack D_agon" have conspired against you? They were none to pleased about your outburst...

Later...and still waiting for my ELH copies...

 

[nopantsyet]

I ordered July 22 , I got the "Still Looking" email Friday, and as of 5 mins ago it's still showing a status of "Sent to warehouse." So I'm optimistic and patient. How can you not be for $14!

 

[Bass Puppet]

Still waiting.....

 

[Vrylakos]

Still waiting.
Still 'sent to warehouse'...
However, I've received no emails beyond the initial one when I placed my order...

Should I contact them or keep playing it cool?

VRYLAKOS

 

[Gizzard]

Todays update:

My ELH has been moved from "Sent to Warehouse" to "On Order". It sounds like a step backward, but I'm not really sure.

OTOH, my Book of Challenges has finally left Philly and arrived at Richmond, CA. So theres some progress, LoL.

Should I contact them or keep playing it cool?

Good luck getting anything but an automated e-mail back if you write CS; good luck getting anyone who knows anything if you call. ;-) I'm playing it cool myself, but thats only because I dont expect much service from them unless something goes demonstrably wrong. While the ELH remains in limbo I suspect we on this board know more than buy.com does about whats going on.