GlassJaw
Hero
Seriously, booting somebody for calling the competition? That's just stupid. You sure won't get a sale that way. Nor will you impress anyone, especially anyone who talks to the person who got booted.
Hey, I'm not saying I did it - but I have seen it happen. I think you'd be surprised how most dealerships would react in that position.
If you're dealership's good, and on the up-and-up, you don't fear customers who come armed with a bit of knowledge about the car they're looking at and the prices they can get from other dealerships in the area. In fact, you better get off your lazy butts and start expecting much more informed and savvy customers.
Not exactly sure who the "you" is in your post. I used to be a salesman and I hated it. It was only to pay the bills and for a very short time at that.
But in response to the "on the up-and-up" dealerships, most of them are. Most of them expect the customer to come in with prices off the internet. Heck, some of them even have computers in the showroom so the customers can look up the prices. But underneath all that, dealerships are still dealerships. Most of the sales managers are very old-school. They only care about one thing: pushing product. They are very arrogant. Like I said, I hated the business even when I was on the inside.
Working for a car company and being a salesman at a dealership is a huge difference. I can honestly say there is a HUGE disconnect between car manufacturers and dealerships. I would bet that most of the higher management types of most car manufacturers would be apalled if they saw what goes on at dealerships.
So...go to a dealership tonight, pick out a car, negotiate a price, and then right before you sign on the dotted line, call another dealership and see what happens. Come back and tell me how it goes.