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Not only do I not get that... well, I don't even know if I get that or not, because I can't make heads or tails of that sentence. Think you could layer one more clause into it, by any chance?Geron Raveneye said:But what astounds me is that there are people who don't seem to get that there are players out there who have a bit more of an emotional investment with the firm that produced their main hobby for the last years, and hence not just look at their own game, but at how the decisions of that firm will impact their hobby of choice as a whole, and if they like it. That's all I'm trying to point out. Which ties into the next quote here...
How is that different than any other industry? If you like a house paint color that's no longer in production, you can't go to your local Sherwin Williams store and just buy it, you'll have to find a close substitute. If you like 1967 Ford Mustangs, you have to buy a used one. Ford doesn't make 1967 model year Mustangs anymore. If you like a book or video game that's out of print, you have to buy it used. Tough luck, buddy. You know what else? Those companies don't ask their customer base for input either, except via market research. Which WotC has done.Geron Raveneye said:But you know why people got into an uproar over the fact that 4E was announced when the basic framework was already finished? Because indeed it WAS too late for those who are NOT okay with where it is going, and who maybe had hoped to be able to influence the way their game will look in its new incarnation. For them, WotC had not just ignored their desires, but blatantly showed them that they didn't care. In your example, it's as if the Customer Service guy tells you "Sorry, we cannot bring back the product you liked and used and spent a lot of money on, because the decision has been made. Had you told us your mind 2 years ago, we might have reconsidered some of the decisions." and you go "But you only announced that new product direction yesterday!" and get told "It's not our problem to keep our customers up-to-date on our developments, in fact it would only hurt sales if we had leaked it too soon."
So your complaint rings pretty hollow to me. It either shows an expectation of unreasonable entitlement, or a fundamental misunderstanding of how businesses actually work.