As someone who works in a "copy shop", and has for well over 10 years, I'll try to shed a little light on this. I appologize in advance for those subscribed to this thread and are getting all this again in an email, but here goes...
JVisgaitis said:
So I had my girlfriend take a couple of PDFs that I bought to Staples and they refused to print them. They said they need a written document from the publisher which states that they can be printed.
Does anyone else have these problems? Can I even get something written from Mongoose and Morrigan Press that says its okay to print the PDFs? Do other publishers not intend for PDFs to be printed? What's the dilleo with this? I think its insane and never had problems with this before.
Anyone else?
Copyright protection does indeed apply to .pdf (or any other file types), in exactly the same way as they would to a printed book. Without some indication, along with the copyright notice that prints can be made for personal use, the permission of the copyright holder (or their agent) would be required to make reproductions of their work. This would even include burning a copy of the file onto another disk for you.
bento said:
Were these free downloads or purchased pdfs?
If they were purchased you can always print out the receipt. I know for RPGNow and Paizo.com they have a page where all your purchases are listed.
If it was free, then Staples are being nimnulls.
Maybe for free downloads you can print out the link page to show where the file came from?
Just like a book, a receipt for the purchase of the .pdf does not mean you own the reproduction rights to the material.
Mark CMG said:
Perhaps they do not like to print PDFs for someone who tells them someone else sent them in with someone else's PDFs? Have you been back personally and spoken to someone who you have dealt with before?
That actually would make no difference. Typically there would be some type of form to fill out, a copyright release or permission form of some sort, if the copyright holder of a .pdf sent in someone to get work done, that person would in fact be an authorized agent of the copyright holder
Mark CMG said:
By "they" you mean that several people confirmed this policy? I've been in situations where a single individual goofed up a customer service situation and when the establishment was phoned, this same person happened to also be the person to catch the phone call. You should ask for a printed copy of the policy to send to the publishers when you request their permissions. Anyone should know a publisher isn't going to send out a an official permission slip that could be abused in countless ways. If there were a real written policy, I suspect it would only require a receipt of some sort as suggested above.
A reciept of purchase does not give you the right to make copies of copyright material. A professional photographer owns the right to reproduce any of his works in the same way - just because you purchased your wedding photos and have a reciept does not automatically give you the right to make reproductions of those photos, however you provide them, even as scanned images that you made. And if you purchased the rights to the photos from the photographer, the photos would STILL be protected by copyright, but now YOU would be the copyright holder and could grant yourself permission to make reproductions of them.
JVisgaitis said:
My gf called me on her cell from the store. A couple of clerks who were behind the counter said that was the policy and she asked to speak to the store manager and got the same thing. If the manager doesn't know, then they have a lot more problems on their hands then not printing a couple PDFs for me. I work in Customer Service, so yeah I've seen some people at Network Solutions relay some pretty ridiculous information to our customers.
Got one. Their brochure actually has a permission form on it that I would need to fax to the copyright holder. Funny thing is it seems like the brochure was written for the photocopying of physical documents and doesn't say anything about PDFs. I usually don't get mad and vent my frustrations on a forum, but this has me uber annoyed.
Anything you write is copyrighted the minute you write it down. So if someone wanted to take a copy of this post to Staples and get it printed, they would need permission from all of us. I hope they do that with kids high school reports too.
I'm a publisher and if I knew people were having problems I'd certainly include a statement in the PDF that states a single copy of the product could be made for personal use. They don't want a simple receipt, they want a form filled out. It sucks for all of the small PDF companies out there. I only buy larger PDFs with the intention of printing them out. I won't waste my money anymore as there is just no way I can read a 224 page PDF on my computer. Staring at a computer screen 8 hours a day is bad enough...
Yep, it is indeed an inconvenience to customers, and that sucks. If .pdf publishers would simply include some text in the copyright notice that included the right to make one copy for personal use, the issue with copy shops would be resolved.
the Jester said:
Regarding store policies on copying stuff:
The policies are there to make sure store employees aren't breaking copyright laws left and right. It's not to treat customers like criminals. Generally, such policies are there to prevent employees from getting the business in trouble. The store doesn't have the option to just shine the law.
Given how easy it should be to get the ok to print one copy of these kinds of things, it should be a non-issue. Again, though, some companies will not allow a third party (i.e. Staples, Kinkos) to charge you money to print their work. Don't blame the copy guy- that's like saying, "Aw, man, I really wanted to eat some dog today, but it's against the law for my favorite restaurant to serve it in my city. DAMN YOUSE, FAVORITE RESTAURANT!!! HOW COULD YOU FAIL TO SERVE ME DOG?! I'M A LEGITIMATE CUSTOMER!!!1!!"
The policies on reproducing protected material is also to protect the staff of the copy shop from any potential legal action.
Morrus said:
Nobody is complaining that the store won't print things that are illegal to print.
They're ocmplaining that the store won't print things that are legal to print.
The main problem here is that you are asking a worker at the copy shop, who probably has no background in the legal profession to make a judgement on Fair Use and Copyright ownership, something, that has already been pointed out, that can only be done by the courts.
REALLY it is absolutely in the .pdf publishers best interest to include an authorization to copy the material in the copyright notice.
Morrus said:
Yeeeees..... completely true, yet somehow competely nothing to do with the subject at hand! We're talking about printing a copy of a PDF for personal use. Anyone who prints copies and starts selling 'em - well, I'm a PDF publisher. I'm sure you can guess my opinion on that.
Part of the problem here is:
[Title 17, Sect. 108f]:
NOTICE: The U.S. Copyright Law (Title 17 U.S. Code) governs the making of photocopies or other reproductions of copyrighted material. The person using this equipment is liable for any infringement.
This happens to put the copy shop in a bit of a bind - as you can no doubt tell. The copy shop worker is not printing the material for personal use, they are printing it for sale.
How many copies of the material would you be comfortable with being printed out? 1? 2? 17? 153?