just take the first part. Why would someone drag there feet when making a character... maybe they can't find something they want to play... it isn't that hard to look into that.
Maybe not. But for a new DM, it might not be obvious to look for a problem. Sorry, I tend to give the benefit of the doubt to the brand new DM, not the player. You seem to give the benefit of the doubt to the player. Also, WE said that the player was a pain in the butt after the game started. I'm sorry, but that is just bad behavior period. People who come to the game and have behavioral issues do not get a lot of sympathy from me.