Ryujin
Legend
Today in IT:
Client - A bunch of people can't print to our network printer
Me - [Working remotely - checks print queue and pings printer. All OK] Co-worker, can you swing by and see if a test page prints?
Co-Worker - OK. Printer makes noise like it's going to print and then nothing. [Sends picture of display]
Other Co-Worker - Why does it say it's out of paper?
Co-Worker - Because it is. [Fills 3 empty paper trays. Printer starts printing queued jobs.]
!
Info - This is a leased MFP copier that we don't support, but do provide print queues and networking for. We have no access to the remote configuration and that's handled by the vendor.
Client - A bunch of people can't print to our network printer
Me - [Working remotely - checks print queue and pings printer. All OK] Co-worker, can you swing by and see if a test page prints?
Co-Worker - OK. Printer makes noise like it's going to print and then nothing. [Sends picture of display]
Other Co-Worker - Why does it say it's out of paper?
Co-Worker - Because it is. [Fills 3 empty paper trays. Printer starts printing queued jobs.]
!
Info - This is a leased MFP copier that we don't support, but do provide print queues and networking for. We have no access to the remote configuration and that's handled by the vendor.