The "I Didn't Comment in Another Thread" Thread

[Scribe]

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So not only can I not solve for the client need, not only will we breach the contract, and those timelines were never really happening anyway, but in addition you want us to manually populate all this data?

 

[Ryujin]

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So not only can I not solve for the client need, not only will we breach the contract, and those timelines were never really happening anyway, but in addition you want us to manually populate all this data?

Client: We need to move our entire department to another building, because we're giving up the lease on our rented space.
Me: OK, when should we schedule for that move, so we can have enough people available to perform it?
Client: Today.
Me: ...

 

[Scribe]

Yes

"When do you need a solution for?"
"Yesterday, well 2 weeks ago if we are honest."

 

[Ryujin]

Yes

"When do you need a solution for?"
"Yesterday, well 2 weeks ago if we are honest."

Right up there with, "This has never worked right since I got it. I demand that it be replaced NOW!" "When did you get it?" "Six months ago!"

That one i get on a monthly, if not sometimes weekly basis. If it wasn't working then why didn't you call us immediately? Why is it such a priority now, if it hasn't worked for 6 months?

 

[Scribe]

Right up there with, "This has never worked right since I got it. I demand that it be replaced NOW!" "When did you get it?" "Six months ago!"

That one i get on a monthly, if not sometimes weekly basis. If it wasn't working then why didn't you call us immediately? Why is it such a priority now, if it hasn't worked for 6 months?

A lot of us are conditioned now to work around bad systems/software, until we hit a breaking point and we lash out.

 

[trappedslider]

A lot of us are conditioned now to work around bad systems/software, until we hit a breaking point and we lash out.

The story of humanity in a nutshell

A: I'm not telling. But it's the best point. Trust me.

Maybe the forum rules prevent them from telling you and they don't wish to communicate it via pm.

 

[Ryujin]

A lot of us are conditioned now to work around bad systems/software, until we hit a breaking point and we lash out.

I'm talking about things that would literally make it impossible for someone to do their job. As a result my BS meter goes off every time that I hear/read that sort of request. People think that sort of thing moves them up the priority list when, in actuality, it gets them put on quite a different "list."

 

[Ryujin]

And another one from just a few minutes ago.

Client - When I plug m,y laptop into the dock it doesn't show anything on the connected monitors and the keyboard, and mouse don't work. The power light doesn't come on, on the adapter.
Me - Try unplugging the adapter from the dock and from the wall outlet. Leave it like that for a few minutes, then reconnect it.
Client - Still doesn't work.
Me - (Sends request for on-site tech to have a look.)
On Site Tech - The power adapter wasn't plugged into the AC power outlet.
Me - HeadDeskHeadDeskHeadDeskHeadDesk!

 

[payn]

And another one from just a few minutes ago.

Client - When I plug m,y laptop into the dock it doesn't show anything on the connected monitors and the keyboard, and mouse don't work. The power light doesn't come on, on the adapter.
Me - Try unplugging the adapter from the dock and from the wall outlet. Leave it like that for a few minutes, then reconnect it.
Client - Still doesn't work.
Me - (Sends request for on-site tech to have a look.)
On Site Tech - The power adapter wasn't plugged into the AC power outlet.
Me - HeadDeskHeadDeskHeadDeskHeadDesk!

 

[Ryujin]

The moment when you know, just know, that the client was too lazy to try what you asked and just wanted someone to do it for them.