WotC just mailed out VILLAGE OF HOMMLET 4E..got mine

[Kryptonian Scion]

Sooo.. what am I doing wrong? I've been on the website and gotten DM rewards in the past, but that might have been with an earlier database. I tried to log in with my RPGA number. No luck. Any email in this DB would be a now-inactive one, and my email to custserv bounced.

Any ideas?

I had a similar problem, because I had an RPGA number from 2001. You may have to add 100000000 to your number to log in.

For example, if your RPGA number was 435902, you would log in as 100435902.

 

[Ed_Laprade]

Sooo.. what am I doing wrong? I've been on the website and gotten DM rewards in the past, but that might have been with an earlier database. I tried to log in with my RPGA number. No luck. Any email in this DB would be a now-inactive one, and my email to custserv bounced.

Any ideas?

I was just chatting with a friend on the Cape who mentioned that he had a similar problem. It turned out that he had an older, shorter (6 digits) number, instead of the 8 digits that are common now. He had to add 51 to the front of his number to get it to work. (Appearently there's something about adding 1 to the front of the number somewhere, but its wrong.) Hope this helps.

 

[Nikosandros]

Yes this needs needs to be fixed. we are dealing with 8+ years of hodge-podge web sites and databases. It is something we are working on.

I'm glad to hear it. I realize that there are currently other priorities, but the RPGA website really does need an overhaul.

 

[D'karr]

Sooo.. what am I doing wrong? I've been on the website and gotten DM rewards in the past, but that might have been with an earlier database. I tried to log in with my RPGA number. No luck. Any email in this DB would be a now-inactive one, and my email to custserv bounced.

Any ideas?

PC, if your old RPGA number is less than 9 digits long, try adding 100000000 to it and then try to logon to the system using your old password.

If that doesn't work then you will have to go through the process of signing up for the RPGA again. Use Scott's instructions and see if Customer Service can help retrieve your old account.

 

[ExploderWizard]

PC, if your old RPGA number is less than 9 digits long, try adding 100000000 to it and then try to logon to the system using your old password.

If that doesn't work then you will have to go through the process of signing up for the RPGA again. Use Scott's instructions and see if Customer Service can help retrieve your old account.

I just went through the activation process to get my RPGA number activated. I had an 8 digit number that wouldn't work and called customer service. It turns out that mine had an invisible 91 added to the front of it.

Rather than guessing and trying, just call customer service, give your name and the number you have and they should be able to let you know if there are any invisible numbers to add and what they are.

I have to to say that it was the most friendly and helpful customer service experience that I've had in a long time.

 

[pedr]

The RPGA and DCI databases merged last August.

All RPGA numbers are now ten digits long. However the first digit is (I think) a calculated check-digit. You can actually log in with the last nine digits, or with all ten digits. This means you can turn an old RPGA number which is less than nine digits long into a working number by adding a '1' at the front then as many '0's as needed to make the number up to nine digits. You can then log on, presuming you still know your password.

As an example, my RPGA number was 9536692 (7 digits). Once the database merged I had to append '10' to the front to make 109536692 (9 digits). Once I log in my full RPGA/DCI number is displayed, which is 1109536692 (10 digits). I don't actually have to know or use that - the leading '1' is superfluous.

Should this not work, or the system not accept a password, I would contact WotC Customer Services at www.wizards.com/customerservice If the 'Email Us' tab is not working for you, see this thread: Trouble Accessing our Help System? Post here. - Wizards Community for details of how to get that fixed.

Finally (!) now the databases have merged, anyone who has access to an up to date copy of the DCI Tournament Reporter program can retrieve people's DCI numbers if given their names and locations. I've got a copy on an old computer - I'm happy to look people up if they email me (pete@pedrg.eu)

(Edit to add: I think that very old DCI numbers were converted to eight digits at some point, which might explain the six-to-eight conversion mentioned above. Very old RPGA numbers (and I have some friends who had three-digit numbers) had to be turned into nine-digits numbers to log into the new system).

 

[vagabundo]

I'm excited...


Oh and WotC Cust Service were very quick and I was impressed. Kudos to all the lads and lasses that work there.

 

[fba827]

I feel like I'm missing something obvious ...

1) I've had a RPGA membership since last year.
2) In mid-January of this year, I logged on to the RPGA website, updated my info, and even signed up for herald-level DM status (for the fun of it really)
3) I've since updated in personal status in feb this year when i moved.

When I go to the rewards section of the rpga site, it takes me to MagicTG rewards.
But is there something else I'm supposed to sign up for to get "RPGA/DM rewards" ? Or is what I already did at the start of the year all that was needed?

If anyone knows, let me know. Otherwise, I'll just drop an email to WotC later on ...

Thanks in advance.

 

[Mark]

I, too, am having trouble. I had to contact Customer Service and they were quick to point out that my old number was still there (but with the 100 in front of it). But I also am a Herald-level DM and have not received anything yet. Nor do I see any way to get an adventure to run, though I have been through dozens of pages and links. That interface is quite a mess and has a lot of confusion between editions happening.

 

[Kez Darksun]

I feel like I'm missing something obvious ...

1) I've had a RPGA membership since last year.
2) In mid-January of this year, I logged on to the RPGA website, updated my info, and even signed up for herald-level DM status (for the fun of it really)
3) I've since updated in personal status in feb this year when i moved.

When I go to the rewards section of the rpga site, it takes me to MagicTG rewards.
But is there something else I'm supposed to sign up for to get "RPGA/DM rewards" ? Or is what I already did at the start of the year all that was needed?

If anyone knows, let me know. Otherwise, I'll just drop an email to WotC later on ...

Thanks in advance.

Ok, first log in to your RPGA account. Next, click this Sign Up Now link. I believe this was what you were looking for. For some reason instead of being available to sign up when you look at your RPGA profile, you have to go to the D&D web page where they explain the transition from RPGA rewards to DM Rewards and click the sign up now link in the middle of the page.