Imaro
Legend
+1 to both of these.
1) "The greatest trick the devil ever pulled was convincing the world he doesn't exist" is a classic trope of evil, made truly famous by the Usual Suspects but originating in The Generous Gambler 130 years prior. The amount of bloodshed in our own world by those who willfully corrupt, exploit, and extort is unfathomable. So many of the greatest atrocities in the annals of history and on through today are committed by those who have physically let not a drop of blood.
2) Why doesn't it interact with the Social Interaction conflict resolution mechanics (DMG 244). I've called them "Wheel of Fortune-ey" in the past. As you note, this is the perfect opportunity to leverage them.
a) The fictional positioning changes as the NPC willingly lays his burden upon the Redemption Paladin. The NPC automatically shifts from Hostile to Indifferent.
b) Further, the Paladin automatically learns his Flaw (therefore not having to deftly converse to open up the opportunity for a Wisdom-Insight check to learn it; in Wheel of Fortune vernacular, this would be "Spinning the Wheel and earning letters on the board").
c) Through this moment of inspired connection, the Paladin can use the Flaw to either earn Advantage on the Charisma Check to sort out the Social Interaction or can turn the Indifferent NPC to Friendly before rolling their Charisma Check (This would be the "Solving the Puzzle" phase).
Instead they go with Charmed for 1 minute and then unconscious? Not good. Missed opportunity.
But... this resolution system can be invoked by the paladin if he chooses so with the bonus on social checks from the creature being charmed... or am I missing something here?
EDIT: Do people just want the entire system reprinted in the class description or something?