The "I Didn't Comment in Another Thread" Thread

[Snarf Zagyg]

Q. How do you find out if someone is into musical theater?

A. Find out? Trust me, they already told you. Repeatedly. It's not question of getting them to tell you about it, it's the problem of getting them to stop.

(Something everyone who has ever attended an American school has already learned. Much like Hey, let me tell you about my awesome a cappella group, it's one of those subjects that you hope is nipped in the bud before the contagion spreads.)

 

[CleverNickName]

"I wrote a song about that," he threatened.

 

[trappedslider]

"I wrote a song about that," he threatened.

then I decided he had to die...in my book

I decided to kill off a few characters in the book I’m writing. It would definitely spice up my autobiography a little.

 

[Staffan]

Q. How do you find out if someone is into musical theater?

A. Find out? Trust me, they already told you. Repeatedly. It's not question of getting them to tell you about it, it's the problem of getting them to stop.

(Something everyone who has ever attended an American school has already learned. Much like Hey, let me tell you about my awesome a cappella group, it's one of those subjects that you hope is nipped in the bud before the contagion spreads.)

Hey, I can combine musicals with a capella group singing!

And you were the one who barged in pontificating about the horrors of musicals. Speaking of which:

 

[CleverNickName]

Q: How many grognards does it take to change a light bulb?
A: Change? Change?! We don't need to change anything!

 

[ichabod]

I find it interesting that you all took my comment on UAT as coming from the programming side. That was from the user side. As a programmer, nothing enlightened me as to how stupid programmers could be as being the user in a long running UAT.

 

[Ryujin]

I find it interesting that you all took my comment on UAT as coming from the programming side. That was from the user side. As a programmer, nothing enlightened me as to how stupid programmers could be as being the user in a long running UAT.

Programmers tend to be stupid by way of not being able to think like a user, I find.

 

[Scribe]

Programmers tend to be stupid by way of not being able to think like a user, I find.

The idea of thinking like a user is so far removed from what most programmers I've worked with are thinking about, it borders on being unmentionable.

 

[Snarf Zagyg]

I find it interesting that you all took my comment on UAT as coming from the programming side. That was from the user side.

 

[Ryujin]

The idea of thinking like a user is so far removed from what most programmers I've worked with are thinking about, it borders on being unmentionable.

As support/service I constantly try to think like a user, because frequently the solutions are far more simple than anyone would think. "My laptop's camera is dead" means that the privacy shutter is probably closed. "I can't print" translates to the USB cable is unplugged or, as I discovered some years back, the printer end of the USB cable is plugged into the Ethernet jack. "My computer won't boot" is quite possible the power bar is turned off and the PC has no power. Clients like to use terms that they've heard before, or parrot back to support people what they're saying, rather than give a description of the symptoms. This isn't helped by how first level support wants to hand calls off as quickly as possible rather than doing what they're hired to do; qualify the calls. I see my job as to educate users, so I put myself out of work. It's an ever moving goalpost so it's not going to happen anytime soon, but it's a philosophy that I work by.