I can well understand why someone might not love it, or even be frustrated by it. But a 1 star review is obviously driven by an agenda, not a good faith engagement with this art.
Someone can walk through the Louvre and sniff st the Mona Lisa, saying any child could do better. Doesn't mean that one can't be skeptical of that sort of hot take. And that's not saying that everyone has yo love the Mona Lisa, or any other work of art! But not all opinions are proffered in good faith.
A few years ago, I was visiting a picture museum during a "free night" event that draw people who aren't usually into art museum. I ended up overhearing a couple who were standing in front of impressionnist paintings (I don't remember which one exactly, but it was world-class) and the guy said to his wife something like "the works in this room are all naughty word, the one in the other were much clearer and better executed". The other room had 19th century realist paintings... I am pretty sure he'd rate Monet or Whistler 1-star in good faith. He wasn't trying to irritate his partner (or playing a complex joke on me overhearing...) he was just... stating that impressionism is naughty word in his opinion because it's not, well, using precise lines with a brush. So this painting
is a good painting while this one
is very bad. You or me can consider this is a peculiar view of paintings but it doesn't mean his opinion is a troll and should be discarded. Uninformed, maybe, but trolling assuredly not. Not all who criticize harshly are trolls.
I think you're ascribing your "rating scale" to deduce the intent of the other raters, who can be in good faith when they see a 5-grade scale and deduce : 1-star : "I don't like" 2-stars to 4-stars : "not used" 5-stars: "I like". Not every extreme opinion is necessarily designed to inflame other people.
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